Leonard Cyris
Valley Stream,NY
Summary
Highly efficient and well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Production Apprentice
Mixed Company Podcast
09.2022 - Current
- Leads the Schedule development and Project Management for the relaunch of Mixed Company Podcast
- Coordinated the branding refresh for the podcast media kit
- Developed standard run of show template for 2023 podcast season
- Organizes Audio & Visual needs for show hosts on recording days
- Assists hosts with talent research and booking.
Resource Manager
Dentsu Media
11.2021 - 09.2022
- Managed day-to-day logistics of new hire and exiting employees, ensuring proper documentation of their onboarding and offboarding experiences
- Lead updates for an internal full-time employee tracker that managed billable hours and client details for Procter & Gamble, General Motors, LVMH, and Microsoft
- Managed auditing and reporting of the global scaled services by informing our business partners of our ongoing and legacy business offerings
- Tracked action items and meeting notes on weekly/biweekly Resource Management calls
- Analyzed trending data on quality metrics for management of capacity with Resource Specialist/Manager
- Developed and led the onboarding process for the offshore operations team based in Argentina.
Front Desk Operations Associate
NYC Health and Hospital
09.2021 - 11.2021
- Managed intake of new patients for Covid Testing and Vaccine administration
- Ensured timely and routine reporting of patient flow and volume as required
- Managed correspondence with providers, nurses, technicians, and patients.
Global Onsite Event Technician
Sharing Box
10.2018 - 11.2021
- Managed onsite client engagement and support for large and small-scale experiential events for Nike, Gucci, NBC Universal, Johnson & Johnson, and Unilever in the US, Canada, and Thailand
- Managed coordination of Load-In, Setup, and Breakdown of Sharing Box Photo Booth products during events
- Drafted post-event recaps to detail the full event experience, inclusive of successes, mishaps, and areas of opportunities for future engagements.
Production Assistant
Freelance
04.2018 - 11.2021
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Assisted crews with set building and pointed out problems that could be potential safety issues.
- Enhanced production efficiency by streamlining processes and implementing organizational improvements.
Licensed Agent
New York Life Insurance
07.2017 - 11.2018
- Developed new business and managed new and existing clients.
- Established strong rapport with both new and existing clients, fostering long-term relationships built on trust and reliable service.
- Assisted clients in filing claims, ensuring accurate information was submitted for fast processing and resolution.
Courier
FedEx Express
10.2006 - 04.2016
- Delivered packages to customer doorsteps and business offices.
- Followed safety procedures and regulations to protect packages and vehicles.
- Managed delivery route for optimal use of time and fuel.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Education
Bachelor of Science - Business
City College of New York of The City University of New York, The
New York, NY12.2023
Bachelor of Science - Business Administration
Borough of Manhattan Community College of The City University of New York
New York, NY06.2021
Skills
- Microsoft Office
- Google Suite
- Asana
- Attention to Detail
- Quality Inspections
- Work Site Organization
- Teamwork and Collaboration
- Creativity and Innovation
Certification
- Marketing EverUp Micro-Credential
- Occupational Safety & Health Administration 30 Hour Construction Safety and Health Certification
Timeline
Production Apprentice
Mixed Company Podcast
09.2022 - Current
Resource Manager
Dentsu Media
11.2021 - 09.2022
Front Desk Operations Associate
NYC Health and Hospital
09.2021 - 11.2021
Global Onsite Event Technician
Sharing Box
10.2018 - 11.2021
Production Assistant
Freelance
04.2018 - 11.2021
Licensed Agent
New York Life Insurance
07.2017 - 11.2018
Courier
FedEx Express
10.2006 - 04.2016
Bachelor of Science - Business
City College of New York of The City University of New York, The
Bachelor of Science - Business Administration
Borough of Manhattan Community College of The City University of New York
- Marketing EverUp Micro-Credential
- Occupational Safety & Health Administration 30 Hour Construction Safety and Health Certification
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