Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
LEONARD DIAZ PAZ

LEONARD DIAZ PAZ

Miami,FL

Summary

Adept at enhancing customer satisfaction and streamlining delivery processes, I excelled in a fast-paced environment at Amazon Flex. Leveraging skills in dispatch communication and maintaining a positive attitude, I improved delivery efficiency and safety. My expertise in equipment operation and a proven track record in quality assurance significantly contributed to achieving and surpassing company goals. Responsible [Job Title] brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon Flex
07.2023 - Current
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Expedited deliveries to meet customer deadlines and requirements.

Operador De Forklif

Barberi International
02.2022 - Current
  • Provided on-the-job training to newly hired workers and team members.
  • Efficiently read and interpreted blueprints.
  • Fed raw materials into machines.
  • Worked outside in all weather conditions.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Monitored and tracked warehouse inventory and ordered new materials to prevent shortages.
  • Oversaw logistics and inventory management for storeroom.
  • Inspected products and machines to maintain quality and efficiency.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.

Vendedor

Surtitiendas
10.2023 - 05.2024
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Increased sales and customer satisfaction through personalized servicing.
  • Worked with loss prevention in monitoring shopper behavior.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Expanded brand and marketing strategies by planning strategic events.
  • Worked to build relationships with customers and built potential for additional sales.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Attended monthly sales meetings and quarterly sales trainings.

Education

No Degree - Contaduria

Urbe
Maracaibo Venezuela
03.2003

High School Diploma -

Rafael Maria Baralt
Maracaibo Venezuela
07.2001

Skills

  • Dispatch Communication
  • Quality Assurance
  • Equipment Operation
  • Vehicle Maintenance
  • Cargo Handling
  • Payment Collection
  • Commercial driving
  • Vehicle inspections
  • Shipping and packaging

Certification

Licencia de Manejo Forklif

Languages

English
Elementary
Spanish
Native or Bilingual

Timeline

Vendedor

Surtitiendas
10.2023 - 05.2024

Delivery Driver

Amazon Flex
07.2023 - Current

Operador De Forklif

Barberi International
02.2022 - Current

No Degree - Contaduria

Urbe

High School Diploma -

Rafael Maria Baralt
LEONARD DIAZ PAZ