LEONARD EBBA
Management
Maple Heights,OH
Summary
Leonard’s experience is concentrated in management, training and development, and customer service. With background in a healthcare setting, public speaking, health/fitness and live performances. Leonard has over 20 years of work experience, with 13 years of management, including a senior-level position. A talented professional who is considered a knowledgeable asset and critical problem solver. A collaborative leader with dedication to partnering with team members to promote an engaged and empowering work culture
Overview
18
18
years of professional experience
Work History
Associate Center Director
Octapharma Plasma Inc.
11.2024 - Current
- Streamlined administrative tasks using technology solutions that increased efficiency without sacrificing quality or accuracy of work output.
- Collaborated with fellow directors to establish organizational goals, policies, and strategic plans that aligned with company mission and vision.
- Established an inclusive workplace environment by incorporating diversity initiatives promoting cultural understanding among staff members.
- Boosted client satisfaction rates through regular feedback collection, analysis, and prompt implementation of necessary improvements.
Center Operations Manager
Octapharma Plasma Inc.
Maple Heights, Ohio
04.2024 - 11.2024
- Maintains a thorough understanding of and ensures total operation is compliant with state and
federal regulations (e.g., FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP)
to maintain the highest production standards and ensure facility compliance. - Assists in hosting internal and external inspections conducted by regulatory agencies and
customers - Collaborates with relevant departments to implement corrective and preventive actions (CAPA) to
address identified issues. - Oversees the performance of preventive maintenance of donor center equipment to ensure that
the equipment is well-maintained and in good working order. - Assists with achieving targeted production in quantity and quality as well as optimizing operational cost to meet and exceed targeted objectives to include.
- Responsible for providing feedback for comprehensive employee performance evaluations,
performance improvement plans, individual development plans and corrective actions as
applicable. - Assists with schedule and payroll records to optimize the efficient allocation of employee hours.
- Assists with the coordination of staff and leadership meetings to enhance efficiencies and
productivity. - Collaborates on employment decisions to include hiring, promotions, demotions, and terminations
that strategically align with both employee and business needs.
Program Director
Naval Medical Center Portsmouth
Portsmouth, Va
08.2015 - 04.2024
- Interacted with customers and clients to identify business needs and requirements.
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Created and presented data using MS Excel spreadsheets and other MS Office tools.
- Devised tools and benchmarks to improve team performance and monitor production.
- Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
Hospital Corpsman
United States Navy
02.2007 - 02.2015
- Provided leadership, delegation and exceptional medical service in high-pressure situations.
- Administered medical care for range of conditions and basic health concerns.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Rendered emergency medical treatment and administered immunization programs.
- Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training.
- Kept up with continuing education requirements to maintain certification.
Education
Bachelor of Science - Business Management
University of Phoenix
Phoenix, AZ10.2018
Graduated - Medical
Hospital Corps School
Great Lakes, IL 2007 - 2007
Skills
- Public Speaking
- Training and Development
- Project Coordination
- Employee Coaching and Motivation
- Managing Operations and Efficiency
- Recruiting
- Technical Proficiency
- Scheduling and Coordinating
- Performance Tracking and Evaluations
- Public Relations
- Business Management Principles
- Team Leadership
- Basic Medical Knowledge
Accomplishments
- Civilian of the Quarter (March 2022) - Naval Medical Center Portsmouth
- Supervised team of over 300 certified instructors
- Managed a workplace with 25 employees.
Certification
- Basic Life Support (BLS) Instructor
- Advanced Life Support (ALS) Instructor
- CPR/AED First Aid Instructor
- Secret Security Clearance
- HIPAA
Timeline
Associate Center Director
Octapharma Plasma Inc.
11.2024 - Current
Center Operations Manager
Octapharma Plasma Inc.
04.2024 - 11.2024
Program Director
Naval Medical Center Portsmouth
08.2015 - 04.2024
Graduated - Medical
Hospital Corps School
2007 - 2007
Hospital Corpsman
United States Navy
02.2007 - 02.2015
Bachelor of Science - Business Management
University of Phoenix
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