Leonard Hawkins Jr
Gibsonville,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Manager
Hawks Nest Transport LLC
02.2023 - Current
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Write up orders for driver
- Make sure driver knows when and where to pick and dump loads
- Do invoicing for the weeks work
- Insure that maintenance on truck is done regularly
Pile Driver
Blue Ridge Power
01.2016 - 06.2022
- Maintained quality control standards by conducting thorough inspections of installed piles, identifying any necessary corrections or adjustments.
- Ensured the longevity of driven piles through careful installation of corrosion protection systems, safeguarding structural integrity.
- Enhanced project efficiency by accurately driving piles according to design specifications and guidelines.
- Worked on [Type] and [Type] projects driving [Type] piles with experienced crews and tight schedules.
- Drove pilings to support buildings or other structures using heavy equipment.
- Increased safety on job sites by strictly adhering to OSHA regulations and company safety protocols during pile driving operations.
- Supported successful project completion with precise alignment of driven piles, meeting structural requirements.
- Collaborated effectively with team members for efficient coordination of pile driving operations and overall project progress.
Sr. Shipping Scheduler
Grede Foundry
06.2006 - 08.2010
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Increased customer service success rates by quickly resolving issues.
- Delivered services to customer locations within specific timeframes.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
Head of House Keeping
University Inn
01.1999 - 06.2000
- Restocked room supplies such as facial tissues for personal touch with every job.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and order in all rooms and common areas.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Oversaw hiring process for new housekeeping staff members by selecting qualified candidates who aligned with company values and possessed strong customer service skills.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored new staff on cleaning and safety protocols.
- Addressed customer feedback and complaints to maximize satisfaction.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Monitored staff performance and provided feedback to drive productivity.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular inspections of guest rooms, common areas, and laundry facilities to ensure compliance with cleanliness and hygiene requirements.
- Worked with front desk to respond promptly to all guest requests.
- Communicated repair needs to maintenance staff.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
No Degree - Sport Management
Western Carolina University
Cullowhee, NCSkills
- Schedule Preparation
- Decision-Making
- Documentation And Reporting
- Professional and Courteous
- Process Improvement
- Managing Operations and Efficiency
- Good Judgment
- Computer Skills
- Verbal and written communication
- Staff Training
- Problem Resolution
- Employee Development
- Customer Service
- Time Management
- Shift Scheduling
- Scheduling and Coordinating
- Team Leadership
- Teamwork and Collaboration
- Work Planning and Prioritization
- Quality Assurance
- Microsoft Word
- Recordkeeping
- Active Listening
- Attention to Detail
- Dependable and Responsible
- Task Prioritization
Timeline
Manager
Hawks Nest Transport LLC
02.2023 - Current
Pile Driver
Blue Ridge Power
01.2016 - 06.2022
Sr. Shipping Scheduler
Grede Foundry
06.2006 - 08.2010
Head of House Keeping
University Inn
01.1999 - 06.2000
No Degree - Sport Management
Western Carolina University
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