Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Leonard Korn

Fountain Hills,AZ

Summary

Dynamic delivery driver with a proven track record at Uber, enhancing customer satisfaction through timely and accurate deliveries. Skilled in GPS navigation and route optimization, complemented by a positive attitude and strong teamwork. Successfully improved operational efficiency in previous roles, showcasing leadership and customer service excellence.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Delivery Driver

Instacart
03.2019 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Delivery Driver

DoorDash
05.2018 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Delivery Driver

Uber
10.2017 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Restaurant Server

Outback Steakhouse
01.1999 - 05.2025
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.

Owner Medical Practice

New Life Medical
05.2009 - 03.2017
  • Increased profitability by strategically managing resources and identifying growth opportunities.
  • Implemented innovative marketing strategies for expanding customer base and enhancing brand recognition.
  • Enhanced operational efficiency by optimizing processes and introducing new technologies.
  • Improved team productivity with effective leadership and motivational techniques.
  • Managed day-to-day business operations.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Consulted with customers to assess needs and propose optimal solutions.

Restaurant Server

Tortilla Flat Restaurant
09.2005 - 09.2009
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Associate Of Applied Business - Business

Sacred Heart University
Fairfield, CT

Graduate Certificate -

Worthington Kilbourne High School
Worthington
1992

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Certification

Bartender Certificate


Graduate and teacher project Exodus

Timeline

Delivery Driver

Instacart
03.2019 - Current

Delivery Driver

DoorDash
05.2018 - Current

Delivery Driver

Uber
10.2017 - Current

Owner Medical Practice

New Life Medical
05.2009 - 03.2017

Restaurant Server

Tortilla Flat Restaurant
09.2005 - 09.2009

Restaurant Server

Outback Steakhouse
01.1999 - 05.2025

Associate Of Applied Business - Business

Sacred Heart University

Graduate Certificate -

Worthington Kilbourne High School

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Leonard Korn