Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Leonard Macharia

Lakewood,WA

Summary

Dynamic office manager with a proven track record at Vinewood AFH, excelling in customer service and organizational skills. Enhanced operational efficiency through meticulous financial record management and effective team leadership. Committed to fostering positive client relationships while ensuring confidentiality and compliance in all administrative functions.

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs. Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Office Manager

Vinewood AFH
01.2024 - Current
    • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
    • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
    • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
    • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Warehouse Supervisor

Global Industrial
02.2018 - 04.2023
    • Supervised warehouse operations by managing employees during shifts.
    • Supervised shipping and receiving, distribution and workplace safety.
    • Supervised shipping and handling operations.
    • Used warehouse management software to reconcile daily inventory.
    • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
    • Oversaw daily operations and shipping and handling processes.
    • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
    • Monitored adherence to safety protocols and company policies by staying attentive to details.

General Manager

DirectSat USA
04.2013 - 12.2017
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.

Education

Business Administration

DeVry University
North Brunswick, NJ
05-2008

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Scheduling and calendar management

Accomplishments

  • Planned and coordinated NEW AQUISITIONS project.

Certification

  • CM - Certified Manager Certification

Timeline

Office Manager

Vinewood AFH
01.2024 - Current

Warehouse Supervisor

Global Industrial
02.2018 - 04.2023

General Manager

DirectSat USA
04.2013 - 12.2017

Business Administration

DeVry University

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Leonard Macharia