Facility management professional with proven track record of ensuring efficient operation of facilities. Known for ability to streamline processes and enhance operational efficiency. Strong focus on team collaboration and adaptability to meet evolving needs, leveraging skills in project management and resource allocation.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Facility Manager
Cushman Wakefield – Cano Health
09.2023 - Current
Collected and input asset data into CMMS platform to implement PMs for facilities.
Implemented find it first program -where we find issues and resolve prior to the client creating a service request.
Supervised staff of 5 in day-to-day activities.
Take the lead as the subject matter expert regarding facilities services.
Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Enhanced building accessibility for individuals with disabilities, aligning with ADA guidelines and promoting inclusivity.
Fostered relationships with local emergency services, ensuring coordinated response to potential incidents at facility.
Director of Facilities Operations 2 and 3
SODEXO Facility Services - ADP & KEISER UNIVERSITY
09.2019 - 09.2023
Maintained working knowledge of building security, HVAC, electrical and other systems vital to successful building operation.
Overseen HSSE, OSHA, Life Safety, Elevators, Generators and made sure all are in compliance with local ordinances.
Review all work orders/PM’s daily to insure team was on target with meeting customer requests and KPI's.
Enhanced facility efficiency by implementing cost-saving measures and streamlining operations.
Overseen annual budget to ensure budget stayed on track and accurate forecasting for supplies, parts, labor, landscaping, and maintenance needs.
Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
Managed and overseen campus projects
Ensured compliance with local, state, and federal regulations through diligent oversight of facility operations and documentation processes.
Conducted weekly facility site walks with Campus President.
Developed training programs to enhance employee competencies and improve overall job performance.
Established a positive work environment by fostering collaboration among team members and maintaining open lines of communication.
Collaborated with architects, engineers, contractors, and project managers to optimize building functionality during new construction projects.
Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
Director of Facilities
Thompson Hospitality – Howard University
08.2016 - 09.2019
Scheduled QBR onsite meetings with client.
Overseen work orders and PMs to ensure all request are being completed in a timely manner.
Ensured budget was on track and aligned to match projected cost.
Assessed building design and accessibility to inform others of updates to existing infrastructure while maintaining ADA compliance.
Operated with multiple competing deadlines and interests, confidently managing variables simultaneously.
Assigned and reviewed assets data collection for 60 plus facilities.
Implemented preventative maintenance programs, extending equipment lifespan and reducing downtime.
Managed multi-million-dollar budgets, ensuring fiscal responsibility and optimal resource allocation.
Conducted thorough assessments of existing facilities to identify areas requiring upgrades or repairs for improved functionality and aesthetics.
Reduced energy consumption through the installation of energy-efficient systems and regular maintenance.
Improved response times by creating an efficient work order system for tracking and prioritizing maintenance requests.
Maintained facility grounds, equipment, and safety compliance.
Reviewed and oversaw construction and renovation projects.
Held classes to teach staff facility procedures.
Ensured compliance with local, state, and federal regulations through diligent oversight of facility operations and documentation processes.
Established a positive work environment by fostering collaboration among team members and maintaining open lines of communication.
Sr. Facility Manager
CBRE – | FPL Multiple Locations
10.1999 - 05.2016
Ensured the Facility is compliant with OHSA, HSSE, and local ordinances.
Reduced energy consumption for cost savings by installing energy-efficient lighting and HVAC systems.
Participated in strategic planning through evaluation of needs and support of steps necessary for completion.
Managed multi-site facilities operations while coordinating activities across locations for consistency in service delivery.
Managed critical environment equipment generators and UPS and IDF closets.
Negotiated service contracts with procurement and vendors to decrease expenses and increase profit.
Met with client every Tuesday and Thursday to discuss account activities
Coordinated leasing, contracts with other companies and facility maintenance budgets to provide for seamless building operations.
Maintained working knowledge of building security, HVAC, electrical and other systems vital to successful building operation.
Negotiated contracts with suppliers to secure favorable pricing on materials and services related to facility management.
Managed capital projects, ensuring timely completion within allocated budgets.
Conducted regular facility audits to identify areas for improvement and develop action plans accordingly.
Championed emergency preparedness programs that prepared staff members to respond effectively during crisis situations.
Increased staff morale by addressing workplace concerns promptly and implementing measures to improve overall working conditions.
Maintained a strong working relationship with local authorities and regulatory bodies to ensure ongoing compliance and cooperation in facility management matters.
Enhanced safety protocols, leading to a decrease in workplace accidents and injuries.
Education
BBA - Business Administration
Kaplan University
Associate Business Administration - undefined
Highland Park Community College
Highland Park, MI
06.1991
Skills
Leadership and supervision
Planning and scheduling
Cost-reduction methods
Building maintenance
Performance evaluations
Budget administration
Employee hiring
Personnel oversight
Emergency preparedness
Service contracts management
Budget planning and development
Equipment installations and maintenance
Problem-solving
Decision-making
Relationship building
Active listening
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 320 staff members during my tenure at Howard University.
Documented and resolved on going Humidity issues which led to positive employee results and space enhancements.
Certification
Universal CFC License
OHSA 10 Hour
Electrical Train the Qualifier Safety Training
ISO 14001 Spill Incident Response
RCRA Small Quantity Generator, Universal Waste
Lockout Energy Control
Fall Hazard Control -at risk worker
Affiliations
American Society of Safety Professionals
American Society of Power Engineers Inc.
BOMA
IFMA
Timeline
Facility Manager
Cushman Wakefield – Cano Health
09.2023 - Current
Director of Facilities Operations 2 and 3
SODEXO Facility Services - ADP & KEISER UNIVERSITY