Summary
Overview
Work History
Education
Skills
Timeline

Leonard Mullins

Ashburn,VA

Summary

Professional driver with focus on reliability and efficiency, bringing valuable experience in regional transportation. Known for strong team collaboration and adaptability to changing schedules. Exceptional in route planning and customer service, ensuring high standards and positive results.

Offering disciplined and safety-focused approach, eager to learn and grow within transportation industry. Brings ability to quickly grasp road safety regulations and vehicle maintenance techniques, ensuring safe and efficient operations. Ready to use and develop strong organizational skills and time management abilities in a role.

Overview

11
11
years of professional experience

Work History

Regional Driver- Chase Driver

Enterprise Rent-A-Car
04.2023 - Current
  • Enhanced regional delivery efficiency by optimizing route planning and scheduling.
  • Completed accurate pre-and post-trip inspections of vehicles daily, identifying potential issues early to prevent costly repairs.
  • Streamlined communication between dispatchers and drivers, resulting in improved on-time delivery rates.
  • Participated in regular safety meetings with fellow drivers and management staff members, sharing valuable insights for ongoing improvements.
  • Adhered to strict deadlines, ensuring timely deliveries while maintaining a high level of safety.
  • Demonstrated exceptional problem-solving skills during unexpected situations like road closures or mechanical issues, maintaining punctual delivery times despite setbacks.
  • Navigated various traffic conditions and weather challenges, consistently delivering goods on time and undamaged.
  • Managed required paperwork efficiently, including bills of lading and delivery receipts, maintaining accurate records for organizational purposes.
  • Trained new drivers on company procedures, best practices for safe driving habits ensuring they were well-prepared for success within the company.
  • Maintained a clean driving record, contributing to the company''s strong safety reputation.
  • Provided thorough documentation of all completed deliveries, facilitating accurate invoicing and payment processing.
  • Collaborated with team members to identify areas for improvement in the delivery process, implementing changes that led to greater efficiency.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Kept vehicles clean and well-maintained, scheduling regular servicing to minimize downtime due to mechanical issues.
  • Documented and reported mechanical issues to appropriate service personnel.
  • Reported facts concerning accidents or emergencies to hospital personnel and law enforcement officials.

Fleet Service Agent

United Airlines
01.2022 - Current
  • I currently work at United Airlines doing the same position I did at Piedmont Airlines
  • I am stationed at Dulles International Airport on a part-time basis
  • United Employee Number U381438

Ramp Agent/Baggage Handler

Piedmont Airlines
01.2018 - 01.2022
  • Communicated closely with ground crew, flight crew, to maintain loading and unloading safety and efficiency with Trackscan and RampLink on RampOps scanner system
  • I currently can crew chief regional flights
  • I have taken the mainline Learning Hubs to crew chief mainline flights but haven't been used in that capacity and issued a password
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays
  • Using the American Airlines tag out system Coordinated with ramp supervisor, crew chief or expediter to verify baggage was placed on correct outgoing flight
  • This is currently one of my duties in the bag room
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs and all other equipment required and trained on
  • I am currently not a push back driver
  • My training is pending for this duty
  • Transferred luggage from aircrafts to collection areas safely and quickly using tugs and baggage carts and other equipment
  • Marshaling aircraft Cleaning/sanitation processes Crew assistance Baggage tag checks External servicing Cargo and freight Weight/balance loading
  • Corporate policies Special needs travelers Sorting and labeling Loading and unloading Aircraft greeting Aircraft servicing
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 14 or more daily flights plus diversions
  • Coordinated all ground crew activities to ensure that all tasks were completed on schedule whiles assigned crew chief duties
  • Performed mathematical functions to interpret aircraft weight and balance loading instructions while using RampLink
  • Connected electrical power unit and hoses to aircraft when assigned
  • This is a rarity for me
  • Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications
  • Trained in Ramplink
  • Transferred luggage from aircrafts to collection areas safely and quickly using Ramplink and various ramp equipment equipment to include tugs and baggage carts
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency
  • I am currently, trained as an expeditor thru American Airlines
  • I am signed off to work on the following aircraft: B737-800, B737Max, B757-200, A321, A321neo, A320, A319,CRJ-900, CRJ-700, CRJ-200, EMB-140, EMB-145, EMB-175
  • I am currently stationed at Dulles International Airport
  • I work on American Airlines narrow body and regional aircraft on a daily basis
  • American Airlines Employee number 708217

Money Room Supervisor

Blame It On Rio Travel
09.2014 - 01.2017
  • Created and implemented security standards, policies, and procedures
  • Monitored and ensured a sound, ethical environment
  • Planned, directed, and coordinated security activities to safeguard company assets, employees, guests, or others on company property

Customer Service Associate

America Stores Inc.
01.2014 - 09.2014
  • Interacted with customers to provide information
  • Responded to Inquiries to about products and services
  • Handled and resolved complaints

Education

Graduate School - Portuguese

Graduate School USA, Washington, District of Columbia
11.2013
Completed a basic Portuguese course.

High School -

Canon McMillian Senior High School, Canonsburg, Pennsylvania
06.1986
High School Education Completed

Skills

  • First Responder
  • Active Shooter
  • Levels of Force
  • Fire Arms Training
  • Microsoft Windows
  • Microsoft Word
  • Microsoft Excel
  • Apple Mac Safari
  • Diagnostics and troubleshooting
  • Weather condition awareness
  • Repairs and maintenance
  • Safe driving practices
  • Safety procedures
  • Defensive driving techniques
  • Accident prevention strategies
  • Vehicle inspection
  • Record keeping accuracy
  • Reporting
  • Safe driving
  • Time management
  • Multitasking

Timeline

Regional Driver- Chase Driver - Enterprise Rent-A-Car
04.2023 - Current
Fleet Service Agent - United Airlines
01.2022 - Current
Ramp Agent/Baggage Handler - Piedmont Airlines
01.2018 - 01.2022
Money Room Supervisor - Blame It On Rio Travel
09.2014 - 01.2017
Customer Service Associate - America Stores Inc.
01.2014 - 09.2014
Canon McMillian Senior High School - High School,
Graduate School USA - Graduate School, Portuguese
Leonard Mullins