Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Leonard Pruyne

Port Charlotte,FL

Summary

Hardworking Water Treatment Specialist with 9 years of experience conducting water quality analysis, testing and verification. Dependable and friendly with capability of assisting in site preparation. In-depth understanding of water and water treatment operations. High attention to detail with interest in protecting human health and environment.

Overview

43
43
years of professional experience
1
1
Certification

Work History

Water Treatment Specialist

self-Drinking Water Solutions
Cape Coral, FL
05.2008 - 04.2014
  • Maintained, operated, and monitored water treatment equipment such as filters, pumps, and other mechanical systems.
  • Conducted chemical feed system operations for disinfection processes.
  • Troubleshot operational problems related to water treatment process control systems.
  • Ensured that safety protocols were followed during all phases of operation.
  • Recorded production data into a logbook on a daily basis.
  • Coordinated with outside vendors for delivery of necessary supplies and services.
  • Performed water quality analysis testing and verification to ensure water was safe to drink.
  • Operated and maintained water treatment equipment.
  • Assisted in design and setup of water treatment activities.
  • Collected samples to assess water quality and tested for pH, hardness and sediment levels.
  • Refilled and replaced chemical containers to prevent shortages and delays.

Water Treatment Specialist

Water Medic
Cape Coral, FL
05.2005 - 05.2007
  • Performed water quality analysis and tests to ensure compliance with regulatory standards.
  • Maintained, operated, and monitored water treatment equipment such as filters, pumps, and other mechanical systems.
  • Conducted chemical feed system operations for disinfection processes.
  • Ensured that safety protocols were followed during all phases of operation.
  • Recorded production data into a logbook on a daily basis.
  • Performed water quality analysis testing and verification to ensure water was safe to drink.
  • Operated and maintained water treatment equipment.
  • Collected samples to assess water quality and tested for pH, hardness and sediment levels.
  • Inspected water quality and levels and reported findings to supervisors.
  • Refilled and replaced chemical containers to prevent shortages and delays.

Customer Service Associate

Lowes Home Improvment
Cape Coral, FL
04.2003 - 04.2005
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Processed customer orders accurately and efficiently.
  • Resolved customer inquiries in a timely manner.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.
  • Suggested product solutions based on individual customer needs.
  • Answered phone calls from customers promptly and courteously.
  • Provided accurate quotes for requested products or services.
  • Kept work area neat, clean, and well-stocked at all times.
  • Performed additional duties as assigned by management team.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Consulted with customers regarding needs and addressed concerns.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Educated customers on special pricing opportunities and company offerings.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Maintained customer privacy and protected company operations by keeping information private and confidential.
  • Improved customer service wait times to mitigate complaints.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Recommended and initiated product offerings to meet customer changing needs.
  • Explained benefits, features and recommendations to maximize client retention.

Police Officer, Uniformed Road Patrol

Pittsfield, MA Police Dept.
Pittsfield, MA
05.1971 - 07.2002
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Responded to emergency calls for service and provided assistance as needed.
  • Prepared detailed reports on incidents and arrests made.
  • Conducted traffic stops in accordance with departmental protocol.
  • Provided security at public events such as parades, concerts, or sporting events.
  • Investigated suspicious persons or activities to determine if criminal activity was present.
  • Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
  • Advised citizens on safety precautions and preventive measures against crime.
  • Arrested suspects following established procedures while exercising caution and good judgment.
  • Utilized various technologies including computers, cameras, radar guns., to complete job duties.
  • Attended training sessions to maintain proficiency in law enforcement techniques.
  • Provided testimony in court when necessary concerning investigations conducted.
  • Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
  • Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
  • Diffused active disturbances with de-escalation techniques, compassion and combat skills.
  • Executed law enforcement patrol functions in assigned locations for extended periods of time.
  • Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
  • Interviewed witnesses and victims to determine critical details relevant to each case.
  • Issued traffic tickets and wrote incident reports according to commissioner specifications.
  • Documented observations and actions by radioing information and completing reports.
  • Observed and recorded details of criminal events according to departmental protocol.
  • Directed traffic at high-volume special events for public safety and order.
  • Responded promptly to activated alarms for fires and burglaries.
  • Prepared investigative reports and sketches to support criminal research.
  • Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
  • Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
  • Performed CPR and other rescue techniques on individuals in medical emergencies.
  • Pursued fleeing suspects on foot and in varying terrain.
  • Served criminal warrants and subpoenas to suspects in public and private locations.
  • Drove with precision and speed to follow and reach suspects in traffic chases.
  • Provided patient care and medical triage in emergencies.
  • Protected citizens by preventing crime, enforcing laws and apprehending suspects.
  • Counseled victims of domestic violence regarding available resources and legal options.
  • Developed positive relationships with members of the community through outreach programs.

Draftsman

General Electric Company
Pittsfield, MA
1966 - 1971
  • Generated drawings from Designers of a product at a defense contractor that would eventually be installed on Polaris and/or Poseidon missiles.

Education

High School Diploma -

General Electric Drafting Program
Pittsfield, MA
05.1966

High School Diploma -

Pittsfield High School
Pittsfield, MA
09.1965

Some College (No Degree) - All Aspects of Policing

MA State Police Academy For Municipal Officers
Worcester, MA

Skills

  • Water Purification
  • Water Sampling
  • Test Results Interpretation
  • Water Analysis
  • Equipment Maintenance
  • Water Treatment Equipment Maintenance
  • Equipment Setup
  • Adjusting Chemical Levels
  • System Monitoring
  • Potable Water Expertise
  • Equipment Operation
  • Preventive Maintenance
  • Documentation Skills

Affiliations

  • From creating drawings of houses, having a contractor's license for building houses for myself and clients houses, being a self employed building and grounds maintenance sub-contractor for 11 years, being customer service associate for 5 years, working at a water treatment business and then owning and operating my own water treatment business for 8 years.

Accomplishments

  • Graduated with honors from a General Electric Drafting Apprentice Training Program which included hands on training and night school.
  • Graduated 2nd in my class by 1/2 point from the Massachusetts State Police Training Academy in Worcester, MA for Municipal Officers.

Certification

  • Building Contractors License in Massachusetts
  • Certificate of Completion of Apprentice Drafting Program from General Electric Company
  • Certificate of Completion of Training at Massachusetts State Police Police Academy for Municipal Officers

References

References available upon request.

Timeline

Water Treatment Specialist

self-Drinking Water Solutions
05.2008 - 04.2014

Water Treatment Specialist

Water Medic
05.2005 - 05.2007

Customer Service Associate

Lowes Home Improvment
04.2003 - 04.2005

Police Officer, Uniformed Road Patrol

Pittsfield, MA Police Dept.
05.1971 - 07.2002

Draftsman

General Electric Company
1966 - 1971

High School Diploma -

General Electric Drafting Program

High School Diploma -

Pittsfield High School

Some College (No Degree) - All Aspects of Policing

MA State Police Academy For Municipal Officers

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Leonard Pruyne