Leonard Sofge
Concord,CA
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Locate and Mark Technician
Bess Utility Solutions
07.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis'
- Maintained quality assurance and customer satisfaction objectives.
- Applied critical thinking and research to address complex issues.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Maintained compliance with regulatory standards and safety requirements.
- Locate and mark gas transmission and gas distribution lines, gas regulator stations, and preformed and cross trained in gas transmission and distribution pipeline inspections.
- well versed in gas and electric troubleshooting methods utilizing VIVAX and Pipehorn locate equipment.
- trained and qualified in electric transformer, switch, pullbox, and junction box line inspection.
- locate and mark primary and secondary electric, ability to open and inspect all varieties of primary electric structures such as subsurface and padmounted switches, transformers, and junction boxs.
- i am trained in a safe access and Field Training Observation procedure through PG&E and utilize proper isolation locate techniques for all electric and gas utilities.
- knowledge of proper PPE for each given scenario presented in the line of locating primary and secondary electric utilities.
- experience of locating streetlight conductors of various types and utilizing proper safety protocols and PPE for stripping and isolating any streetlight conductors.
Utility Locator
UtiliQuest LLC
07.2020 - 08.2023
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Provided training to new employees on proper techniques for utility locating practices.
- Demonstrated adaptability by successfully completing assignments under various weather conditions and terrain challenges.
- previously qualified in entering confined spaces
- previously qualified in locating high count fiber optic and duct packs communication lines.
- adhering to proper time management for project ticket locates to prevent the damage of underground utilities.
Warehouse Assistant
Innersense Organic Beauty
03.2018 - 03.2020
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Education
High School Diploma -
Olympic High School Concord,
Concord, CA06.2014
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Troubleshooting
- Documentation And Reporting
- Customer interaction
Timeline
Locate and Mark Technician
Bess Utility Solutions
07.2023 - Current
Utility Locator
UtiliQuest LLC
07.2020 - 08.2023
Warehouse Assistant
Innersense Organic Beauty
03.2018 - 03.2020
High School Diploma -
Olympic High School Concord,