Leonard White
St Louis,MO
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Mid America Oral Surgery
O’Fallon , IL
2022.10 - Current
- Assisted physicians with patient care by reviewing patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted radiologist in administering x-rays to patients.
- Operated and maintained x-ray equipment, including adjusting exposure time and setting up necessary equipment for x-ray examinations.
- Performed imaging procedures according to established protocols.
- Adhered to safety standards when dealing with radiation and hazardous materials.
- Reviewed patient medical history prior to performing imaging procedure.
- Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
- Obtained accurate medical histories from patients and documented them into the EMR system.
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Verified accuracy of dictated reports prior to release for physician review.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
- Scanned documents such as x-rays and laboratory results into the patient's electronic chart.
- Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
- Answered questions from patients regarding their visit or test results in a timely manner.
- Compiled referrals for specialist appointments with appropriate documentation attached.
- Provided clerical support to physicians during office hours, including scheduling follow-up appointments and ordering supplies as needed.
- Communicated effectively with staff members across departments to ensure that all necessary paperwork is completed correctly and promptly.
- Reviewed existing medications for accuracy prior to prescribing new ones.
- Conducted phone triage using established protocols when answering calls from patients.
- Monitored inventory levels of medical supplies within clinic areas.
- Demonstrated proficiency in use of software programs utilized within healthcare setting.
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Followed clinicians throughout shift in high-volume, busy environments.
- Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
- Documented and initiated tests, scan and other orders.
- Evaluated charts, documents and orders and made timely corrections.
- Consulted patients on results of x-rays and helped create treatment plans
Optometric Technician
West County Ophthalmology
Town & Country , MO
2021.08 - 2022.09
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Checked patient records for accuracy and updated them when necessary.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Addressed issues noted during preliminary examinations with physician to provide important information and boost appointment success.
- Determined most appropriate tools and treatments for specific eye problems.
- Evaluated prescriptions along with clients' work and personal visual requirements.
- Promoted healthy vision by counseling and educating patients.
- Documented patient care by charting patient condition and treatment in records.
- Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
- Maintained smooth patient flow throughout facility, promoting efficient overall operations.
Optometric Technician
Walmart Vision Center
Ballwin , MO
2019.04 - 2021.06
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Checked patient records for accuracy and updated them when necessary.
- Scheduled appointments for patients according to their needs and preferences.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Maintained a clean work environment by sterilizing instruments after each use.
- Ordered supplies from vendors, ensuring that the practice had adequate stock at all times.
- Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
- Conducted vision screenings using automated refraction technology.
- Contacted insurance companies to verify coverage information prior to treatment.
- Educated patients about the importance of regular eye exams and preventive care measures.
- Filed paperwork in accordance with HIPAA regulations and office protocols.
- Ensured that all medical equipment was functioning properly before use.
- Answered phone calls from customers inquiring about services offered by the practice.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Verified prescriptions written by doctors prior to filling orders.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
Data Analyst
St. Luke’s Hospital
Town & Country , MO
2018.01 - 2018.03
- Translated raw data into meaningful information using statistical techniques.
- Optimized existing database structures for better performance on analytics tasks.
- Maintained documentation of all the processes related to Data Analysis.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Collected, tracked and reviewed data to evaluate business and market trends.
Sales Associate
Music & Arts
Town And Country , MO
2016.06 - 2018.01
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
Mobile Sales Associate
Best Buy
Ballwin , MO
2013.11 - 2016.05
- Greeted customers and provided product information.
- Assisted customers in selecting appropriate products based on their needs.
- Demonstrated how to use mobile devices, including downloading apps and setting up accounts.
Education
High School Diploma -
Parkway South High School
Ballwin, MO2012-05
Associate of Arts - Audio Engineering
EI Institute of Technology
St Louis, MO2012-01
Skills
- Safety Protocols
- Airway Management
- Effective Communication
- Problem-solving abilities
- Professional Demeanor
- Relationship Building
- Adaptability
- Problem-Solving
- Professionalism
- Continuous Improvement
- Active Listening
- Learning Management Systems
- Excellent Communication
- Task Prioritization
- Hands-on clinical instruction
- Faculty Collaboration
- Reliability
- Time management abilities
- Self Motivation
- Medical Terminology
- CPR Certified
- Proficient understanding of medication applications
Timeline
Medical Assistant
Mid America Oral Surgery
2022.10 - Current
Optometric Technician
West County Ophthalmology
2021.08 - 2022.09
Optometric Technician
Walmart Vision Center
2019.04 - 2021.06
Data Analyst
St. Luke’s Hospital
2018.01 - 2018.03
Sales Associate
Music & Arts
2016.06 - 2018.01
Mobile Sales Associate
Best Buy
2013.11 - 2016.05
High School Diploma -
Parkway South High School
Associate of Arts - Audio Engineering
EI Institute of Technology
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