Leonarda Mika Roberts

- Assisting Primary Care Providers in preparing patients prior to their visits which include tasks such as: Verifying insurances and collecting co-pays if any; collecting and updating medical history and current medication list; and documenting HPI.

- Assisting patients post visits with tasks such as: Sending lab orders electronically and providing patients with next steps; obtaining prior authorizations for specialist referrals, diagnostic imagings, and medications.

- Addressing patient concerns via patient's messages

- Addressing other tasks including but not limited to: calls from other medical offices requesting referrals or prior authorizations

• Assisting Primary Care Doctor in providing patient care including but not limited to: Obtaining medical history and HPI, vital signs, performing lab orders, updating the provider for previously ordered labs and communicating with patients for follow ups
• Also worked as Support Staff whose primary duties are obtaining patient information needed to check in for visits, answering phone calls for patient inquiries and/or scheduling visits, checking out patients and assisting back office for any paperwork needed

• Performing back office and front office duties including taking vitals, performing provider orders, and specimen collection for drug testing for occupational med patients
• Checking in and checking out patients and answering phone calls when performing front office duties

• Performing back office duties such as obtaining vitals, performing provider orders such as blood draws, wound dressing, suture removal, ortho splints, and medication/injection administration
• Also performed drug testing and breath alcohol for worker's compensation visits
• Worked as clinic back office lead in Las Vegas location whose duties include: training new employees and certifying as drug test collectors, managing and delegating back office MA daily duties, monitoring and ordering inventories/supplies