Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Leonard Blakeley

Gainesville,FL

Summary

A dedicated professional offering a strong blend of customer service expertise, sales acumen, and leadership skills. Proven ability to build positive relationships and enhance team dynamics while driving results. Adaptable and skilled in problem-solving, thriving in fast-paced environments. Committed to maintaining high standards and contributing to a positive work culture to achieve organizational success.

Overview

9
9
years of professional experience

Work History

Door-to-Door Sales Representative

Caliber Smart
11.2023 - Current
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Conducted door-to-door sales across America, effectively promoting satellite phone and internet plans to diverse customer bases.
  • Developed strong persuasive communication skills, tailoring sales pitches to meet the specific needs of potential customers.
  • Managed travel logistics and schedules to maximize outreach and achieve sales targets in various regions.
  • Built and maintained relationships with customers, ensuring follow-up support and fostering long-term satisfaction with services.

Lead Camp Counselor

O2B Kids
01.2022 - 11.2023
  • Trained new counselors in best practices for leading groups, creating inclusive environments, and managing behavioral concerns among campers.
  • Collaborated with fellow counselors to design creative programs that catered to the diverse needs of camp attendees.
  • Led and supervised camp activities for children ages 6-13, creating a safe and engaging environment for personal growth and social interaction.
  • Designed and implemented age-appropriate programming that encouraged teamwork, creativity, and skill development.
  • Mentored campers, providing guidance and support while fostering positive behavior and conflict resolution skills.
  • Communicated regularly with parents to share updates on their children’s experiences and progress, ensuring a strong partnership in their development.

Athlete

Nike Factory Outlet
08.2021 - 07.2022
  • Managed point-of-sale transactions, providing excellent customer service and ensuring a smooth checkout experience.
  • Supported back-of-house operations by organizing inventory and maintaining stock levels for optimal efficiency.
  • Assisted with visual merchandising, including the setup and styling of mannequins to enhance product displays and attract customer attention.
  • Cultivated a friendly and welcoming atmosphere, building rapport with customers and encouraging a positive shopping experience.
  • Contributed to a significant increase in app sign-ups by promoting the benefits of the Nike app to customers during interactions.

Team Leader

Chick Fill A
04.2017 - 06.2021
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Oversaw daily operations in both front of house and back of house, ensuring a smooth workflow and exceptional customer experience.
  • Managed food preparation and presentation, maintaining high standards of quality and safety in every dish served.
  • Provided leadership and guidance to team members, fostering a positive work environment and encouraging professional development.
  • Trained new staff on company protocols and best practices, ensuring consistency in service and food quality.

Cafe Team Leader

O2B Kids
03.2017 - 03.2020
  • Built strong relationships with customers, fostering loyalty and encouraging repeat business.
  • Ensured high food safety standards by enforcing strict sanitation guidelines among team members.
  • Worked closely with management to create promotional strategies that boosted sales and attracted new customers.
  • Guided customers in their menu choices, offering detailed insights about ingredients and preparation methods for informed decision-making.
  • Led team meetings to enhance staff performance and streamline operations, contributing to a more efficient and motivated work environment.
  • Collaborated with kitchen staff to ensure timely delivery of food orders and maintained quality levels for the best customer experience.
  • Boosted team productivity through effective delegation of tasks and consistent communication with staff members.

Lawn Care Provider

O2B Kids
04.2016 - 02.2019

- Adhered to safety protocols while operating machinery to ensure a safe work environment.
- Improved irrigation systems to use water more efficiently, helping to conserve resources while keeping lawns healthy.
- Conducted seasonal cleanup services to enhance curb appeal, adapting to changing weather conditions.
- Refined work processes, leading to greater efficiency and reduced labor costs for the company
- Trained new team members on best practices in lawn care, promoting a culture of quality and safety.
- Identified and addressed pest and disease issues in lawns, ensuring healthy growth and vibrant landscapes.
- Developed customized maintenance plans for clients, enhancing customer satisfaction and retention.

Education

High School Diploma -

Eastside High School
Gainesville, FL
06-2019

Skills

  • Customer Engagement: Developed strong relationships with customers, enhancing loyalty and satisfaction (Lawn Care, Cafe Lead, Nike)
  • Team Leadership: Led and motivated teams to achieve goals, ensuring smooth operations and a positive work environment (Team Lead at Chick-fil-A, Lead Counselor)
  • Sales Techniques: Mastered persuasive communication and sales strategies, effectively promoting products and services (Door-to-Door Sales, Nike)
  • Conflict Resolution: Handled customer inquiries and resolved conflicts, maintaining a focus on positive outcomes (Cafe Lead, Lawn Care)
  • Program Development: Created and implemented engaging programs and activities tailored to specific age groups (Lead Counselor)
  • Operational Efficiency: Streamlined processes and improved workflows, enhancing overall efficiency and reducing costs (Lawn Care, Team Lead)
  • Food Safety Standards: Maintained high food safety and sanitation standards, ensuring compliance and quality (Cafe Lead, Chick-fil-A)
  • Visual Merchandising: Assisted in setting up appealing product displays, attracting customer attention and driving sales (Nike)
  • Time Management: Effectively managed multiple responsibilities and schedules, prioritizing tasks to meet deadlines (Door-to-Door Sales, Lead Counselor)
  • Communication Skills: Enhanced verbal and written communication skills, engaging effectively with customers, team members, and management (all roles)

Accomplishments

    O2B Kids

  • Way to Bee Award (2017,18,19)
  • Nike

  • Athlete of the month (x2)
  • Awarded for exemplary performance, showcasing dedication and professionalism as a role model for peers

Timeline

Door-to-Door Sales Representative

Caliber Smart
11.2023 - Current

Lead Camp Counselor

O2B Kids
01.2022 - 11.2023

Athlete

Nike Factory Outlet
08.2021 - 07.2022

Team Leader

Chick Fill A
04.2017 - 06.2021

Cafe Team Leader

O2B Kids
03.2017 - 03.2020

Lawn Care Provider

O2B Kids
04.2016 - 02.2019

High School Diploma -

Eastside High School
Leonard Blakeley