Hi, I’m
Leonardo Henriquez
Press Technician
Charlotte,NC
Don't peruse happiness - Create it
Summary
Results-oriented press technician with three years of specialized expertise in troubleshooting and maintaining Durst large format, label, and corrugated ink jet printers. Proven ability to ensure timely installation, repair, and technical support, consistently achieving high levels of customer satisfaction and equipment uptime. Skilled in resource management, effective communication, and problem-solving. Committed to delivering exceptional service while upholding professionalism and safety standards.
Overview
3
years of professional experience
1
Certification
3
Languages
Work History
The Imagine Group, LLCCharlotte, NC
Printing press operator
07.2021 - Current
Job overview
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Inspected machines and performed repairs.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
The Reserves NetworkCharlotte, NC
Zund /press operator
04.2021 - 07.2021
Job overview
- Managed and maintained operation of precision cutting tools including bindery equipment, routers, and die cutters, ensuring cleanliness and operational efficiency
- Reviewed completed orders for quality and accuracy.
- Conducted meticulous quality control and verification, ensuring accuracy in work orders and merchandise before transitioning to the next production stage.
ChipotleCharlotte, NC
Customer service representative
01.2021 - 04.2021
Job overview
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
ValentinCharlotte, NC
Mechanic
06.2020 - 01.2021
Job overview
- Utilized a comprehensive range of power and hand tools to proficiently inspect, diagnose, and service a broad spectrum of vehicles, ensuring optimal customer satisfaction and vehicle functionality.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Skills
Technical Troubleshooting
Certification
Forklift Certification
Availability
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Available
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Timeline
Forklift Certification
07-2021
Printing press operator
The Imagine Group, LLC
07.2021 - Current
Zund /press operator
The Reserves Network
04.2021 - 07.2021
Customer service representative
Chipotle
01.2021 - 04.2021
Mechanic
Valentin
06.2020 - 01.2021
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