Leonardo Aguilu
Lewisville,TX
Overview
8
8
years of professional experience
Work History
General Manager
Uhaul Moving And Storage
10.2022 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant General Manager
Uhaul Moving And Storage
09.2021 - 10.2022
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
Hitch Professional
Uhaul Moving And Storage
01.2019 - 09.2020
- Operated tools, equipment, and machinery according to safety standards.
- Inspected installations to check for functionality and maintain customer satisfaction.
Customer Service Representative
Uhaul Moving And Storage
06.2016 - 01.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
General Manager
Uhaul Moving And Storage
12.2020 - 09.2021
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
Grapevine High School
Grapevine, TX05.2013
Skills
- Workflow Planning
- Expense Control
- Contract Negotiations
- Program Administration
- Material Handling
- Product Inspection
- Forklift Operation
- Production Scheduling
- Performance Improvement
- Work Area Maintenance
- Goal Setting and Prioritization
- Warehouse Operations
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Uhaul Moving And Storage
10.2022 - Current
Assistant General Manager
Uhaul Moving And Storage
09.2021 - 10.2022
General Manager
Uhaul Moving And Storage
12.2020 - 09.2021
Hitch Professional
Uhaul Moving And Storage
01.2019 - 09.2020
Customer Service Representative
Uhaul Moving And Storage
06.2016 - 01.2019
Grapevine High School
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