Leonardo Arandia
Miami,FL
Summary
I feel apassionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Always open to learn about new stuff and to execute any job with enjoy
Overview
2
2
years of professional experience
Work History
Food Expediter
Happy Corner Restaurant
01.2023 - 04.2024
- Improved order accuracy by effectively communicating with kitchen staff and ensuring timely food preparation.
- Maintained high levels of cleanliness in accordance with health department regulations, preventing potential contamination or safety hazards.
- Maintained a clean and organized workspace, promoting a safe and efficient work environment.
- Collaborated with servers and kitchen staff to ensure smooth service during high-volume periods.
Seller Support Associate
Metro By T-Mobile
08.2022 - 01.2023
- Enhanced customer satisfaction by efficiently addressing and resolving support issues.
- Streamlined communication channels for improved responsiveness to seller inquiries.
- Collaborated with cross-functional teams to address seller concerns and improve support processes.
- Identified potential fraudulent activity, conducting thorough investigations and taking appropriate action as needed.
- Assisted in implementing new tools and software designed to enhance overall support efficiency.
Retail Sales Associate
Walgreens
01.2022 - 07.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
Education
High School Diploma -
Booker T. Washington Senior High School
Miami, FL06.2022
Skills
- Task Delegation
- Fast-Paced Environment
- Food safety practices
- Sanitation Standards
- Menu Memorization
- Food presentation
- Customer Service
- Loss Prevention
- Customer Needs Assessment
- Teamwork
- Flexible Schedule
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Food Expediter
Happy Corner Restaurant
01.2023 - 04.2024
Seller Support Associate
Metro By T-Mobile
08.2022 - 01.2023
Retail Sales Associate
Walgreens
01.2022 - 07.2022
High School Diploma -
Booker T. Washington Senior High School
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