Leonardo Barthel

• Built and maintained a rolling 4-week production schedule aligning labor, material, and machine availability.
• Collaborated across departments (sales, purchasing, and shop floor) to ensure efficient workflow and delivery.
• Analyzed forecasts and job data to determine output requirements and capacity adjustments.
• Optimized MRP processes in SmartSheet and developed SOPs for clearer scheduling and task ownership.
• Reported on production KPIs to drive improvements in on-time delivery and throughput.

Project Manager

• Managed FF&E project schedules and communicated production timelines across design, factory, and logistics.
• Reviewed specifications for manufacturability and material constraints to reduce rework and delays.
• Oversaw vendor payables and coordinated with installers for delivery and on-site setup.
• Mitigated project risks by identifying design gaps and resolving issues proactively.
• Maintained client satisfaction through consistent updates and issue resolution during install phases.

• Coordinated procurement for FF&E in alignment with production lead times and installation deadlines.
• Reviewed specs for durability, lead time, and material availability, providing value-engineering feedback.
• Oversaw PO issuance, vendor follow-ups, and invoice approvals to ensure supply chain continuity.
• Scheduled and tracked logistics from fabrication to site delivery, working with 3rd-party installers.
• Ensured documentation accuracy and milestone tracking via expediting reports and schedule check-ins.

• Managed FF&E procurement projects valued between $35M–$55M from budgeting to punch-list closeout.
• Created purchase orders, coordinated deliveries, and oversaw vendor communications for timely fulfillment.
• Collaborated with design teams and architects to ensure spec compliance and alignment with budgets.
• Scheduled on-site installs and addressed post-delivery punch list items with installation teams.
• Maintained real-time updates of budgets, timelines, and approvals through Source platform and reports.

• Led FF&E projects for hospitality clients across the U.S. and Canada, managing from kick-off to closeout.
• Developed SOPs and trained new team members on process standardization and software tools.
• Coordinated with internal departments and external clients to ensure on-time, on-budget deliveries.
• Delivered over $10M in completed projects while resolving complex issues related to specs and logistics.
• Won and managed the AC Hotels program (Gen 2) with Marriott International.

• Directed large-scale furniture manufacturing projects, overseeing scheduling, logistics, and client updates.
• Balanced shifting project priorities while ensuring compliance with client specs and design standards.
• Delegated tasks to project coordinators and ensured completion of deliverables on time.
• Built long-term relationships with clients and sales teams to secure repeat business.
• Streamlined internal workflows and improved issue-resolution processes for complex orders.

Project Coordinator

• Maintained detailed records, reviewed FF&E specs, and ensured adherence to brand standards.
• Tracked procurement, logistics, and status updates for custom manufacturing projects.
• Investigated delays and resolved issues preventing timely delivery.
• Interpreted floor plans and assisted with specification and material sourcing.
• Communicated with clients and vendors to support seamless order tracking and coordination.

• Streamlined daily operations and optimized workflows, leading to more efficient client scheduling and intake.
• Digitized client records and migrated all appointment data to Booker Management Software for centralized tracking.
• Created employee handbook and updated HR documentation through ADP’s RUN platform.
• Developed new client intake and progress reporting forms, improving service documentation and organization.
• Launched new marketing initiatives and community partnerships, directly contributing to increased revenue.

• Managed branch-level cash operations, ensuring accuracy across teller drawers, ATMs, and dispensers.
• Authorized and audited complex financial transactions including wire transfers and large deposits.
• Resolved account discrepancies and ensured client satisfaction through proactive issue handling.
• Delivered consistent top-tier customer service through both in-person and outbound interactions.
• Maintained regulatory compliance by managing internal audits and action item follow-through.

Senior Teller

• Supervised day-to-day teller operations, ensuring adherence to cash handling protocols and bank compliance standards.
• Trained tellers in transaction procedures, fraud prevention, and customer engagement.
• Oversaw vault balancing, cash ordering, and reconciliation of branch ATMs and dispensers.
• Assisted in resolving escalated customer issues and complex transaction discrepancies.
• Supported branch leadership in internal audits and daily operational reporting.

Teller

• Processed a high volume of financial transactions with accuracy, including deposits, withdrawals, and transfers.
• Maintained detailed transaction records and followed strict cash control and security procedures.
• Built strong customer relationships through prompt, courteous, and knowledgeable service.
• Identified opportunities to cross-sell products and services based on customer needs.
• Supported branch initiatives including promotional campaigns, compliance tasks, and daily closeouts.