Leonardo Becerra-Martinez
Chicago,IL
Summary
Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and beverage preparation techniques. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
2
2
years of professional experience
Work History
Server Assistant
Boka Restaurant Group
Chicago, IL
08.2023 - Current
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Participated in weekly meetings with management team to discuss operational goals.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Checked in with customers throughout their meal to ensure satisfaction.
Education
Certificate - EMS
Chicago EMT Training
Chicago01-2025
Skills
- Effective communication
- Time management
- Team collaboration
- Cleanliness standards
- Responsible and trustworthy
- Critical thinking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited
Timeline
Server Assistant
Boka Restaurant Group
08.2023 - Current
Certificate - EMS
Chicago EMT Training
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