Leonardo Curzio
Summary
Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pet Sitter
A Friend In Need
Los Fresnos, TX
01.2024 - 02.2024
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Volunteer
Texas Conjunto Music Hall Of Fame & Museum
San Benito, TX
03.2023 - 03.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Tutor
Los Fresnos High School
Los Fresnos, TX
10.2021 - 12.2021
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
High School Diploma -
Los Fresnos High School
Los Fresnos, TX05.2022
Skills
- Friendly, Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Computer Skills
Certification
- Certified Powerpoint (Office 2016), Microsoft - 2019
- Certified Word Expert (Office 2016), Microsoft - 2019
- Certified Excel (Office 2016), Microsoft - 2020
- Certified Entrepreneurship and Small Business- U.S., Intuit - 2021
Languages
Spanish
Professional Working
Timeline
Pet Sitter
A Friend In Need
01.2024 - 02.2024
Volunteer
Texas Conjunto Music Hall Of Fame & Museum
03.2023 - 03.2023
Tutor
Los Fresnos High School
10.2021 - 12.2021
High School Diploma -
Los Fresnos High School