Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leonardo De Araujo

San Antonio,TX

Summary

I believe I am the right applicant for this job due to my punctuality, ability to constantly adapt to changes and always attempting my absolute best to satisfy all customers. Aside from my uplifted character, I am always ready to move on to the next challenge with my peers or as an individual.

Overview

7
7
years of professional experience

Work History

Lead Cook

Alamo Drafthouse
06.2022 - Current
  • Supervised line cooks to monitor food safety and order accuracy.
  • Taught kitchen staff safety protocols and restaurant standards.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Cook Shift Leader

The Lost Cajun
10.2019 - 01.2021
  • As I arrived at this job as a cook, I wanted to work on customer satisfaction
  • After a little bit of time, I was brought into the serving position to gain more experience in dealing with various situations.
  • Placed orders to restock items before supplies ran out.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.

Cook/Server

Buffalo Wild Wings
12.2018 - 10.2019
  • As I spent a whole year at Buffalo Wild Wings it helped to further enhance my speed & accuracy in my work
  • I started out as a cook and slowly moved my way towards serving, due to my people skills & wanting to learn all the positions I was fit to do.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Lead Team Member/Lead Cashier

Taco Cabana
06.2016 - 12.2018
  • Throughout my two years and a half at Taco Cabana, I was able to learn a various amount of skills
  • Working with customers and co-workers to create a more fast paced environment where people would still be completely satisfied in the end & where time was of the essence.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

Received -

Johnson High School
06.2018

Skills

  • Bilingual, fluently, in Spanish & English
  • Verbal and Written Communication
  • Quality Control
  • Customer Service Optimization
  • Problem-Solving Skills
  • Customer Support

Languages

I am bilingual & can fluently speak, write, and read in Spanish & English.

Timeline

Lead Cook

Alamo Drafthouse
06.2022 - Current

Cook Shift Leader

The Lost Cajun
10.2019 - 01.2021

Cook/Server

Buffalo Wild Wings
12.2018 - 10.2019

Lead Team Member/Lead Cashier

Taco Cabana
06.2016 - 12.2018

Received -

Johnson High School

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Leonardo De Araujo