Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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LEONARDO DE LA GARZA JR

Mansfield,TX

Summary

As a student balancing education and work, I have remained as an employee that is searching for the most efficient way to do something, whether I am at a job for several years, or for a couple of months, striving to find solutions to make the task at hand better for the operation, those around me, and I, is my ultimate goal. Learning the ins and outs of a position from those around me who have been employed longer, taking in their opinions, as well what they believe is best, or what may need improvement is an important process. Applying this work ethic to everywhere hired, improvements around me seem to follow. I am constantly looking for opportunities to learn a new skillset and adapt to achieve my full potential to be an asset to a company.

Overview

5
5
years of professional experience

Work History

Server

Texas Roadhouse
11.2019 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Prepared beverages and filled food orders for customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted and maintained relationships with regular customers.

Operations Intern

J.B. Hunt
05.2024 - 07.2024
  • Studied with senior staff to develop deep understanding of team processes and full operational activities.
  • Handled administrative and data entry work for staff.
  • Promoted a positive work environment by being proactive in addressing concerns, offering assistance, and maintaining open lines of communication with colleagues.
  • Assisted in the preparation of reports highlighting operational successes and areas requiring further attention or improvement.
  • Coordinated with multiple departments to ensure smooth operation of supply chain logistics.
  • Supported development and launch of new operational strategies, contributing to improved outcomes through Capstone Project.

Assistant Groundskeeper

Cedar Valley College
08.2022 - 05.2023
  • Prepared Baseball Field for game day operations.
  • Increased efficiency in groundskeeping tasks by organizing tools and equipment inventory.
  • Kept detailed records of completed tasks and recommended improvements for future work processes based on observations made during daily duties.

Education

Bachelor of Science - Business

Arlington Baptist University
Arlington, TX
05.2025

Associate Degree - Business Administration And Management

Cedar Valley College
Lancaster, TX
05.2023

High School Diploma -

Mansfield Timberview High School
Arlington, TX
06.2020

Skills

  • Adaptability
  • Multitasking
  • Customer Relationship Management
  • Interpersonal Communication
  • Organizational Development
  • Corporate Communications
  • Time Management
  • Team Collaboration
  • Problem-solving abilities

Additional Information

I have completed numerous hours of volunteer work for the Tarrant Area Food Bank.

Timeline

Operations Intern

J.B. Hunt
05.2024 - 07.2024

Assistant Groundskeeper

Cedar Valley College
08.2022 - 05.2023

Server

Texas Roadhouse
11.2019 - Current

Bachelor of Science - Business

Arlington Baptist University

Associate Degree - Business Administration And Management

Cedar Valley College

High School Diploma -

Mansfield Timberview High School

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LEONARDO DE LA GARZA JR