Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leonardo J Estarellas

Saratoga Springs ,UT

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Carrier Driver

FedEx Express Company
Salt Lake City, UT
12.2021 - Current
  • Delivered goods and services to customers on time and in excellent condition.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Secured merchandise, avoiding damage during transportation.
  • Documented daily mileage, gas and other data.
  • Performed pre-trip inspection checks and reported problems to supervisor.
  • Determined most expedient trip by mapping out driving routes ahead of time.
  • Achieved consistently high customer scores due to exceptional service.
  • Operated standard warehouse equipment to assist with loading and unloading of deliveries.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.

Delivery Driver

STG Delivery Inc
Orem, UT
04.2019 - 12.2021
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Notified customers of delays to decrease calls to support.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.

Delivery Driver

1800 Radiator & A/C
West Valley City, UT
03.2018 - 04.2019
  • Handled merchandise in accordance with product handling standards.
  • Reviewed and verified invoices and purchase requests to confirm accuracy.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Presented order bills and collected payments for deliveries.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.

Cabinet Installer

The Cabinet Gallery
Murray, UT
11.2016 - 03.2018
  • Worked at customer locations to replace existing or install new cabinets for residential or commercial use.
  • Completed work quickly and helped team members in order to achieve deadlines and satisfy customers.
  • Reviewed work to check compliance with design specifications and quality requirements.
  • Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
  • Removed damaged or defective parts or sections of structures and repaired or replaced using hand tools.
  • Worked independently on projects and tasks within carpentry team.
  • Coordinated with subcontractors to work specialty areas, heating or electrical wiring work.

Independent Distributor

Herbalife
Valencia, CA
02.2014 - 06.2016
  • Updated product displays frequently according to market changes and company and personal sales goals.
  • Cross-sold additional products and services to purchasing customers.
  • Increased repeat business using great customer service, problem-solving and conflict resolution skills.
  • Maintained relationships with key customers in territory by facilitating ongoing product training and support.
  • Traveled assigned sales territories and met with potential clients to discuss business opportunities.
  • Resolved customers' complaints regarding products or services.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Identified prospective customers by using business directories and following leads from existing clients.

Education

High School Diploma -

Monsenor Gregorio Adams
Venezuela
06.2005

Some College (No Degree) - Education

Universidad De Carabobo
Venezuela

Skills

  • Loading and Unloading
  • Problem-Solving
  • Documentation and Recordkeeping
  • Time Management
  • Driving and Transportation
  • Customer Service
  • Friendly and Outgoing
  • Calm Under Pressure

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Carrier Driver

FedEx Express Company
12.2021 - Current

Delivery Driver

STG Delivery Inc
04.2019 - 12.2021

Delivery Driver

1800 Radiator & A/C
03.2018 - 04.2019

Cabinet Installer

The Cabinet Gallery
11.2016 - 03.2018

Independent Distributor

Herbalife
02.2014 - 06.2016

High School Diploma -

Monsenor Gregorio Adams

Some College (No Degree) - Education

Universidad De Carabobo

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Leonardo J Estarellas