Leonardo Flores
San Jose,CA
Summary
When I worked as a Behavioral Technician, I worked with a client who had trouble listening to instructors and following directions. As I worked with the client I treated him as if he were my friend, talked about his special interests and listened to his stories and imagination. The more I let him speak his mind, the more he was willing to participate in school assignments and activities. Showing my client that I was there for him personally and not just academically made him feel seen and heard. Sometimes, we all just need someone to listen to us and show that we really do care. He successfully completed his coursework and was the first year he had the least amount of issues in his classroom.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate
In N Out Burger
Milpitas
07.2018 - Current
- Effectively managed time and priorities, juggling multiple tasks simultaneously and meeting deadlines in a fast-paced environment
- Demonstrated strong attention to detail, ensuring accuracy and consistency in tasks such as managing orders, preparing documents, and managing projects
- Communicated clearly and professionally with customers and colleagues, using active listening and clear language to ensure effective interactions and problem-solving
- Developed valuable skills in teamwork, customer service, time management, and communication that are transferable to a variety of work environments
Behavioral Tech
Maxim Staffing
San Jose
09.2023 - 05.2024
- Comfortable adjusting strategies and approaches to meet the unique needs of each client, similar to customizing behavioral interventions
- Trained in de-escalating challenging situations and implementing crisis intervention strategies
- Strong verbal and written communication skills for interacting with clients, families, and team members
- Effective in working as part of a multidisciplinary team, contributing to the development and execution of comprehensive treatment plans
Education
Bachelor's Degree - Sociology
San Jose State University
San Jose, CA12.2024
Associate of Arts - Sociology
De Anza College
Cupertino, CA06.2021
Skills
- Teamwork
- Communication
- Leadership
- Problem-Solving
- Organizational
- Crisis Management
- Progress Reports
- Social Media (TikTok, Instagram, Facebook)
- Proficient in Google Docs, Canva,
- Computer Skills
- Client Engagement
Languages
English & Spanish
Certification
- Applied Behavioral Analysis (ABA)
- CPR
- Crisis Management
Timeline
Behavioral Tech
Maxim Staffing
09.2023 - 05.2024
Associate
In N Out Burger
07.2018 - Current
Bachelor's Degree - Sociology
San Jose State University
Associate of Arts - Sociology
De Anza College
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