Leonardo Flores
Los Angeles,California
Summary
Goal-oriented with the ability to meet long-term goals through daily organization. Exceeds expectations to maximize group performance with minimal supervision to meet demanding objectives. Seeking a challenging position in a fast-paced and professional environment will allow me to contribute my strong operational skills to the organization’s overall success.
Overview
9
9
years of professional experience
Work History
Nutrition Service Worker
UCLA Medical Center
04.2024 - Current
- Support food service activities at assigned location with specific responsibilities for preparing and serving food items to patients and medical staff
- Assisted nursing staff with feeding assistance when needed, ensuring that patients received adequate nutrition support during their hospital stay.
- Collaborated with healthcare and clinical dietician professionals to provide optimal nutritional care for and nutritional needs.
- Provided support to individuals with special dietary need to meet unique nutritional requirements.
Park Services Associate
Universal Studios
08.2023 - 02.2024
- Welcomes and greets guests, accommodates guests with special needs, quotes wait times, maintains an efficient wait list, and directs guests to appropriate waiting areas and takes reservations.
- Conducted guided tours of the park, ensuring a memorable and informative experience for visitors.
- Drafted detailed operations plans for resource management and staffing priorities based on seasonal changes and manning requirements.
Youth Program Facilitator
Elevo Learning
01.2023 - 07.2023
- Promote social-emotional learning and cultural awareness to support mental health and physical well-being
- Facilitated open communication between program staff, parents, and community partners to ensure continuity of care
- Enhanced youth engagement by incorporating interactive activities and workshops in program sessions.
- Developed individualized learning plans for participants, resulting in improved personal growth and skill development.
Social Media Content Creator
Coolkicks LLC
09.2017 - 11.2022
- Scheduled regular postings using social media management tools, such as YouTube, Instagram, and TikTok ensuring a steady stream of fresh content for followers'' consumption.
- Led a successful sales team by providing excellent customer service through cash handling, answering, and transferring requests upon customer inquiry and inventory maintenance
- Create a world-class customer experience by providing passionate service and selling through customer engagement
Administrative Assistant
California State University, Northridge
06.2016 - 08.2018
- Advised and instructed students on general questions about our department.
- Interacted with students via email and phone, addressed any questions or concerns, and handled the incoming paperwork.
- Analyzed facts and circumstances involved in making recommendations for solving administrative problems within the limits of standard or acceptable management and administrative practices.
- Added new contacts to MailChimp on a weekly basis and sent emails to all donors as well as updated the website on a weekly basis regarding any upcoming events.
Education
Bachelor of Science - Tourism And Hospitality Management
California State University, Northridge
Northridge, CA03-2023
Skills
- Adaptability and Flexibility
- Administration
- Strategic Skilled Multi-Tasking
- Time Management
- Data Management
- Bilingual: Spanish
- Video Editing
- Social Media Management
Timeline
Nutrition Service Worker
UCLA Medical Center
04.2024 - Current
Park Services Associate
Universal Studios
08.2023 - 02.2024
Youth Program Facilitator
Elevo Learning
01.2023 - 07.2023
Social Media Content Creator
Coolkicks LLC
09.2017 - 11.2022
Administrative Assistant
California State University, Northridge
06.2016 - 08.2018
Bachelor of Science - Tourism And Hospitality Management
California State University, Northridge
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