Summary
Overview
Work History
Education
Skills
Timeline
Generic

LEONARDO FUENTES

Ontario

Summary

Results-oriented and driven professional with a proven track record of delivering high-quality work in fast-paced, deadline-driven environments. Known for strong initiative, attention to detail, and the ability to lead or collaborate effectively across diverse teams. Adept at problem-solving, streamlining processes, and consistently exceeding expectations. Now seeking a new opportunity to bring energy, creativity, and commitment to a forward-thinking organization.

Overview

8
8
years of professional experience

Work History

Sales Expert

Victra Verizon
04.2025 - Current
  • Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
  • Fostered a collaborative environment within the team, promoting effective communication and teamwork towards shared goals.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Leveraged social media platforms to prospect new clients, achieving more extensive reach than traditional methods alone would allow.
  • Created customized proposals tailored to individual client requirements, resulting in higher conversion rates from prospects to closed deals.

Business Owner

No Degree Productions
05.2021 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Mastered conflict resolution, maintaining harmonious internal relationships and ensuring focus on common goals.

RSM/ Sales Manager

Prime Communications (AT&T)
08.2022 - 03.2025
  • Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently.
  • Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
  • Conducted regular training sessions with sales team members to ensure effective sales techniques were used.
  • Developed and pursued pipeline of new business opportunities, expanding partnerships and presence.
  • Managed sales team to consistently achieve growth and hit sales targets.

Asset Protection Officer

Bestbuy
04.2023 - 07.2024
  • Created detailed reports documenting all incidents that occurred while on duty.
  • Warned persons of rule infractions and violations and apprehended and evicted violators from premises, using force when necessary.
  • Actively monitored employee behavior for signs of theft or fraudulent activities.
  • Identified potential security risks in store operations through regular audits and inspections.
  • Locked doors and gates of entrances and exits to secure buildings.
  • Collaborated with management teams to ensure compliance with corporate standards for safety and security protocols.
  • Patrolled assigned areas on foot or in company vehicle to confirm personal, building and equipment security.

Assistant Manager

Best Buy
08.2020 - 08.2021
  • Created weekly schedules based on predicted staffing needs, budgets and employee requests.
  • Resolved customer complaints and handled refunds and returns to promote satisfaction.
  • Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
  • Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools.
  • Communicated with clients to address questions, concerns, and needs and provide quality customer service.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.

Jr. Broker

Primerica
05.2018 - 08.2020
  • Built proficiency in utilizing multiple software systems to track customer accounts and update customer information.
  • Ensured compliance with all applicable regulations when completing paperwork for policy issuance or cancellation requests.
  • Monitored insurance claims to ensure were settled equitably for both client and insurer.
  • Attended meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
  • Developed strong customer service skills while working as an Insurance Agent, including problem resolution and conflict management.
  • Sought out new clients and developed clientele by networking to find new customers and generate lists of prospective clients.

Cook/Cashier

Wienerschnitzel
07.2017 - 08.2018
  • Monitored food preparation to ensure proper cooking techniques were utilized.
  • Compiled and maintained records of food use and expenditures.
  • Stored and rotated food products properly, maintaining freshness.
  • Followed recipes set by establishment to meet nutritional requirements.
  • Handled cash transactions efficiently; ensuring accuracy when processing payments from customers.
  • Removed trash and cleaned kitchen garbage containers.

Education

High school diploma -

Diamond Ranch High School
Pomona, CA
06.2018

Skills

  • Staff Management
  • Team Building
  • Creative Thinking
  • Problem-Solving
  • Self Motivation
  • Multitasking
  • Effective Communication
  • Customer Service
  • Decision-Making
  • CRM management

Timeline

Sales Expert

Victra Verizon
04.2025 - Current

Asset Protection Officer

Bestbuy
04.2023 - 07.2024

RSM/ Sales Manager

Prime Communications (AT&T)
08.2022 - 03.2025

Business Owner

No Degree Productions
05.2021 - Current

Assistant Manager

Best Buy
08.2020 - 08.2021

Jr. Broker

Primerica
05.2018 - 08.2020

Cook/Cashier

Wienerschnitzel
07.2017 - 08.2018

High school diploma -

Diamond Ranch High School

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