Leonardo Gomez
Houston,TX
Summary
Dynamic HVAC Technician with a proven track record at Westair Air Conditioning & Htg, excelling in troubleshooting and customer service. Skilled in supervising installations and coordinating job schedules, I enhance client satisfaction through effective communication and prompt service, driving repeat business and operational efficiency.
Overview
12
12
years of professional experience
Work History
HVAC Technician
Westair Air Conditioning & Htg
05.2022 - 02.2026
- Diagnosed HVAC system issues using industry-standard tools and techniques.
- Performed routine maintenance on air conditioning and heating systems to ensure optimal performance.
- Assisted in installation of HVAC units, adhering to safety protocols and manufacturer specifications.
- Collaborated with team members to troubleshoot and resolve complex HVAC problems efficiently.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
Platoon Sergeant (Lead Manager)
US Army
11.2013 - 04.2022
- Led training exercises to enhance team readiness and operational effectiveness.
- Coordinated logistical support for mission-critical operations, ensuring resource availability.
- Developed and implemented standard operating procedures to improve workflow efficiency.
- Mentored junior soldiers in tactical skills and leadership development initiatives.
- Conducted risk assessments to ensure safety compliance during field operations.
- Trained, supervised and organized over Number soldiers and personnel.
Education
HVAC Technician License - HVAC
ForgeNow
Dallas, TX04.2022
Bachelor of Arts - Creative Writing
University of Maryland Global Campus
Hyattsville, MD05.2019
Strength And Conditioning Coach
International Sports Science Association
Carpinteria, CA12.2018
Skills
Great customer service
Experience in Training and Coaching
8 years of management experience
Class A CDL Holder
Spanish/English (Fluent)
Languages
Sp
Native or Bilingual
Timeline
HVAC Technician
Westair Air Conditioning & Htg
05.2022 - 02.2026
Platoon Sergeant (Lead Manager)
US Army
11.2013 - 04.2022
HVAC Technician License - HVAC
ForgeNow
Bachelor of Arts - Creative Writing
University of Maryland Global Campus
Strength And Conditioning Coach
International Sports Science Association