Leonardo Hernandez

Packaged orders on a conveyor line in a timely matter. Handled the restocking of all material used by all packers for 2 years of the job. Moved quickly to keep and exceed order stocking when pulled to other departments. Working in a coordinated quick way was the only way to keep all workers stocked and orders flowing.

Building pallets customized to customers orders while operating a double length motorized pallet lift. Moving heavy items over 60lbs at a constant rate.

Operated various machinery producing different types of products out of fiberglass and inspecting the finished products. Different responsibilities such as stocking material and cleaning the factory during slow periods.

• Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences
• Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues

• Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency
• Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals
• Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs
• Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
• Prepared food items to meet recipes, portioning, cooking and waste control guidelines

• Answered questions about store policies and concerns to support positive customer experiences
• Counted cash in register drawer at beginning and end of shift
• Maintained current knowledge of store promotions and highlighted sales to customers
• Restocked, arranged and organized merchandise in front lanes to drive product sales
• Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
• Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
• Assisted customers by answering questions and fulfilling requests
• Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
• Used POS system to enter orders, process payments, and issue receipts
• Quickly and accurately counted drawers at start and end of each shift
• Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects