Leonardo Hernandez
Hazleton
Summary
Motivated and dependable professional seeking a role in a positive work environment where I can apply my leadership skills, grow with new challenges, and contribute to team and company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Merchandise Associate
T.J. Maxx
Hazleton, PA
09.2025 - Current
- Coordinated merchandise displays to enhance customer engagement and streamline product accessibility.
- Managed inventory processes, ensuring accurate stock levels and timely replenishment of merchandise.
- Trained and mentored new associates on operational procedures and company standards.
- Implemented visual merchandising strategies to optimize store layout and promote sales initiatives.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, balancing funds at end of shifts.
- Provided exceptional customer service, enhancing overall shopping experience.
- Assisted in training new cashiers on register operations and customer interactions.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty.
Merchandise Associate
T.J. Maxx
Brooklyn, NY
10.2024 - 08.2025
- Conduct stock checks and maintain inventory by receiving, pricing, and stocking merchandise according to plan-o-grams and store guidelines.
- Adapt tagging, rotating, and product placement strategies to meet retailer-specific requirements.
- Ensure accurate shelf placement through documentation and verification of style numbers and bin locations.
- Stock and rotate items across sales floor locations including coolers, bins, and shelves.
- Manage customer transactions, including returns, exchanges, and refunds, while delivering excellent service to encourage repeat business.
- Stay current on products, promotions, and policies through regular training and independent learning.
- Prioritize tasks with minimal supervision, maintaining flexibility to work varied shifts including weekends and holidays.
Instructor
Champions TaeKwonDo
Brooklyn, New York
09.2018 - 10.2024
- Led daily operations and mentored staff to ensure smooth facility management and team success.
- Delivered tailored martial arts instruction for students aged 3-12, adjusting for skill level and learning style.
- Provided Spanish translation for parents and non-English-speaking participants, ensuring clear communication and inclusive support.
- Developed marketing strategies to drive enrollment and coordinated events such as birthday parties, camps, and holiday celebrations.
- Managed inventory, organized testing materials, and supported color belt exams.
- Ensured participant safety by enforcing rigorous protocols and maintaining a clean, organized workspace.
- Handled customer service responsibilities, including payments, inquiries, and opening/closing procedures.
- Performed manual labor and facility upkeep as needed, following supervisor instructions.
Education
High School -
Edward R. Murrow High School
Brooklyn, NY12-2021
Skills
- Strong leadership and team collaboration
- Excellent communication and organizational skills
- Adaptable and creative problem solver
- Event planning and coordination
- Friendly, Positive Attitude
- Computer Skills
- Remote Office Availability
- Basic Math
- Organizational Skills
- Training & Development
- Leadership
- Task Prioritization
- Store recovery
- Restocking processes
- Display setup
- Cleaning procedures
- Retail experience
- Stock replenishment
Certification
Coding Certificate from Columbia University, 2021
LANGUAGES
English - Native
Spanish - Native
AWARDS
Columbia University1st Degree Black Belt, 2017, Outstanding Leadership Award, 2016, Gold Medal, TaeKwonDo Tournaments, 2017
Timeline
Merchandise Associate
T.J. Maxx
09.2025 - Current
Merchandise Associate
T.J. Maxx
10.2024 - 08.2025
Instructor
Champions TaeKwonDo
09.2018 - 10.2024
High School -
Edward R. Murrow High School