Leonardo Lucena
Sales / Marketing Mgr.
Monrovia,California
Summary
I have been in Sales for more than 30 years, started as an Account Executive up to the positioned of Sales Director. I have done from cold calling on prospects, closing sales, maintained rapport with clients/ customers, motivating sales team to perform better, coordinating /resolving whatever problems may arised with sales personel or with clients.following up collection and deposit checks for the company.
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
32
32
years of professional experience
1966
1966
years of post-secondary education
2
2
Languages
Work History
Sales Manager
North Star Express, Inc.
08.2015 - 05.2024
- I have been in Sales for more than 30 years, started as an Account Executive up to the positioned of Sales Director
- I have done from cold calling on prospects, closing sales, maintained rapport with clients/customers, motivating sales team to perform better, coordinating/resolving whatever problems may arised with sales personnel or with clients
- Following up collection and deposit checks for the company
Salesperson
All Makes Office Equipment
01.1992 - 06.1999
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Expanded customer base through targeted prospecting and networking efforts.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Achieved or exceeded company-defined sales quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Recorded accurate and efficient records in customer database.
- Stayed current on company offerings and industry trends.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Consulted with businesses to supply accurate product and service information.
- Attended monthly sales meetings and quarterly sales trainings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
Bachelors Degree - Business Commerce
Far Eastern University
Manila, Philippines06-1966
Skills
Sales planning
About Me
True, 1
Timeline
Sales Manager
North Star Express, Inc.
08.2015 - 05.2024
Salesperson
All Makes Office Equipment
01.1992 - 06.1999
Bachelors Degree - Business Commerce
Far Eastern University
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