Results-driven financial services leader with over a decade of experience in life, health, Annuities and retirement income solutions. Proven ability to manage and inspire specialist teams to understand client needs, deliver personalized solutions, and achieve performance targets. Skilled in coaching, strategic planning, and fostering a client-first culture that drives satisfaction, retention, and business growth. Recognized for building high-performing teams, aligning solutions with member goals, and ensuring excellence in service delivery. Bilingual in Spanish, with a talent for developing trust and long-term relationships across diverse markets.
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.