Leonardo Mejias
Miami,FL
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Earls Kitchen + Bar. Proven track record in enhancing guest experiences and streamlining operations. Adept at training staff and ensuring compliance with food safety regulations, contributing to positive health inspection outcomes. Detail-oriented and committed to excellence. Ability to craft a concise summary email highlighting impact areas for improvement.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
Myamibachi
02.2022 - 10.2025
- Provided exceptional customer service, enhancing guest satisfaction and experience.
- Coordinated food and beverage orders efficiently, ensuring timely delivery to tables.
- Collaborated with kitchen staff to ensure smooth communication for order fulfillment during peak hours.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in inventory management, tracking supplies to minimize waste and optimize stock levels.
Sous Chef
Earls Kitchen + Bar
03.2016 - 01.2022
- Supervised kitchen staff to ensure timely meal preparation and service.
- Created and implemented seasonal menu items based on ingredient availability.
- Ensured compliance with food safety regulations and maintained kitchen sanitation standards.
- Developed training programs for new cooks, enhancing team skills and efficiency.
- Streamlined food preparation processes, reducing waste and improving overall kitchen productivity.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
Manager/Delivery Driver
Pizza Johny's
03.2014 - 02.2016
- Supervised daily delivery operations, ensuring timely and accurate order fulfillment.
- Developed and implemented strategies to optimize delivery routes, reducing transit times.
- Coordinated with warehouse teams to streamline loading processes and enhance operational efficiency.
- Trained and mentored new drivers on safety protocols and efficient routing techniques.
- Established strong communication channels with customers to address inquiries and resolve issues effectively.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Detail-oriented
- Allergy awareness
Certification
- Sales Manager Certificate
- Licensed Food Safety Handler
- Certified Forklift Operator
- Cashier POS Training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Myamibachi
02.2022 - 10.2025
Sous Chef
Earls Kitchen + Bar
03.2016 - 01.2022
Manager/Delivery Driver
Pizza Johny's
03.2014 - 02.2016
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