Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2
2
years of professional experience
Work History
Intern
APS Information Technology Desk
01.2024 - 05.2024
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Participated in workshops and presentations related to projects to gain knowledge.
Explored new technologies and approaches to streamline processes.
Participated in planning and execution of community outreach programs, strengthening community relations.
Aided in developing a new app for the entire district.
Server
Cecilia's Southern Kitchen
03.2024 - 07.2024
Upheld high standards of sanitation in accordance with health department regulations.
Delivered food orders promptly and courteously.
Provided excellent customer service to ensure satisfaction.
Cleaned tables and chairs to prepare dining area for next customers.
Greeted customers, answered questions and recommended specials to increase profits.
Sales Associate
Lowes Hardware
04.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Candidate For Bachelor of Science in Mechanical Engineering -
Georgia Institute of Technology
Dual Enrollment -
Georgia State University
Atlanta, GA
High School Diploma -
Carver Early College
05-2024
Skills
Problem-solving skills
Time management
Teamwork and collaboration
Customer service
Goal oriented
Relationship building
Professional demeanor
Windows administration
Security protocols
Operating systems
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Lowes Hardware
04.2024 - Current
Server
Cecilia's Southern Kitchen
03.2024 - 07.2024
Intern
APS Information Technology Desk
01.2024 - 05.2024
Dual Enrollment -
Georgia State University
High School Diploma -
Carver Early College
Candidate For Bachelor of Science in Mechanical Engineering -
End User Computing Spec Assoc at Michigan Medicine - Health Information Technology Services (HITS) Service DeskEnd User Computing Spec Assoc at Michigan Medicine - Health Information Technology Services (HITS) Service Desk
Help Desk Information Technology II at Navy Enterprise Service Desk / General Dynamics Information TechnologyHelp Desk Information Technology II at Navy Enterprise Service Desk / General Dynamics Information Technology