Leonardo Moran
Selma,California
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Rosalinda tovar
Selma, CA
04.2024 - Current
- Provided attentive service to guests in a busy dining environment.
- Assisted with menu selections and answered questions about dishes.
- Coordinated food and beverage orders with kitchen staff for timely delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed customer payments efficiently using point-of-sale systems.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Greeted customers, provided menus and answered questions about menu items.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
Pizza Planet
Selma, California
07.2022 - 11.2022
- Company Overview: Pizza planet was a popular restaurant for people of any age.
- Taking orders or preparing food, assisting in resolving any service or food issues, maintaining food safety standards, and maintaining a clean, safe work and dining space.
- Plans, prepares, and cooks food items to ensure the highest quality service and experience for customers.
- We would have a constant flow of customers while always being understaffed due to the closing of the restaurant approaching.
- Due to this, we would have to move swiftly to cook and take orders while also maintaining a clean environment.
- Pizza planet was a popular restaurant for people of any age.
Valentino’s Pizzeria and Italian Restaurant
Reedley, California
- Seating customers at tables, taking their drinks and orders, and cleanup and bussing tables.
- I also learned how to communicate with the customers in order to build trust and be able to recommend food and other things on the menu.
- We would have to move fast since there were only one to two waiters a night for a whole restaurant while making sure everyone is comfortable.
Education
High school diploma -
Selma High School
Selma, CA06.2023
Skills
- Level headed thinking
- Information absorption
- Adaptability
- Fast calculations
- Customer service
- Food safety standards
- Menu knowledge
- Team collaboration
- Communication skills
- Fast-paced environment
- Cash handling
- Problem solving
- Service quality
- Food hygiene
- Upselling techniques
References
- Grace Mendes, Veterinary Science Teacher, Selma High School, 3125 Wright Street, Selma, California, 93662, (559)212-7845
- Anita Marshall, Owner of Pizza Planet, Pizza Planet, 1900 Floral Ave, Selma, California, 93662, (559)356-3681
- Carolina Ramirez, Owner of Valentino’s, Valentino’s, 1043 G St, Reedley, California, 93654, (909)913-6001
Volunteer Experience
Participated in a number of volunteer work for agriculture classes, Prepared meetings and tended to animals, Set up tables and chairs for meetings, Prepared games and food for events, Fed animals, gave them water, performed basic health checks, and documented observations
Leadership Experience
- Varsity Tennis, 08/19, 06/23, Captain, Used sport to help with teamwork skills and leadership
- Skills USA, 08/22, 06/23, Competed in competitions and improved communication and cooperation skills
Timeline
Restaurant Waiter
Rosalinda tovar
04.2024 - Current
Pizza Planet
07.2022 - 11.2022
Valentino’s Pizzeria and Italian Restaurant
High school diploma -
Selma High School