Leonardo Munoz
Winter Haven,FL
Summary
Balanced clinical-technisian manager with a several-year background working in a clinical setting and managing daily activities. Strong knowledge of all medical procedures with expertise in medical terminology and vanguardist techniques. Easygoing and adept at preparing weekly productive workflow, managing resources and successful patient outcomes.
Overview
9
9
years of professional experience
Work History
Clinical & Technical Manager
Smile Again Dental Implant Center
Fairfield, NJ
09.2019 - 09.2024
- Developed and maintained clinical policies and procedures.
- Created and implemented quality assurance programs to ensure patient safety and satisfaction.
- Supervised staff in the delivery of patient care services.
- Provided chairside assistance during consultation, examination, and dental procedure, improving dentist efficiency and patient satisfaction.
- Performed X-Rays and CBCT, ensuring high-quality diagnostic images for evaluation.
- Facilitated communication between medical personnel, patients and their families.
- Managed daily operations, including clinical areas activities, scheduling coordination, production labs, and resource maintenance.
- Managed Invisalign Treatment, following established guidelines, to assure a quality process from the beginning to the end.
- Assisted with recruitment, selection, orientation and training activities for new employees.
- Participated in meetings with other healthcare professionals to discuss best practices.
- Implemented strategies for improving efficiency within the clinical area and production lab.
- Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
- Managed production line in coordination with the doctor on all prosthetic works, including 3D Printing, Zirconia Milling, sinterization, ceramic coloring, and others.
Dental Assistant
Comprehensive Dentistry of Westchester
White Plains, NY
01.2016 - 03.2021
- Assisted the dentist in providing dental treatment to patients, improving the workflow during the treatment.
- Prepared dental materials, such as composite resin, impression material, and cements, for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Took digital X-rays of teeth using radiographic equipment.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Performed preliminary and final impressions for different dental treatments.
- Coordinated and followed orthodontic alignment treatment, such as Invisalign.
Dental Assistant
Putnam Bright Smile Dentistry
Bewster, NY
05.2015 - 07.2019
- Cleaned, sanitized, and sterilized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices.
- Provided chairside assistance during dental treatment, improving dentist efficiency and patient satisfaction.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Ordered supplies necessary for daily operations of the practice.
- Took digital X-rays of teeth using radiographic equipment.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Educated patients on treatment procedures and post-procedure home care.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Created and fit dental appliances for patients. adjusting as necessary.
- Coordinated and followed orthodontic alignment treatment, such as Invisalign.
Education
Master of Science - Dentistry
Universidad Nacional Romulo Gallegos
San Juan De Los Morros, Venezuela03-2011
Skills
- Spanish/English/Italian
- Clinical Leadership
- Patient Service
- Care Delivery
- Effective communication
- Medical procedure knowledge
- Meticulous with outcomes
- Patient Engagement
- Proficient in MS Office, Dentrix, Open Dental, XR Vision, Anatomage, VixWin, and Medit
Languages
Spanish
Native/ Bilingual
Italian
Elementary
Timeline
Clinical & Technical Manager
Smile Again Dental Implant Center
09.2019 - 09.2024
Dental Assistant
Comprehensive Dentistry of Westchester
01.2016 - 03.2021
Dental Assistant
Putnam Bright Smile Dentistry
05.2015 - 07.2019
Master of Science - Dentistry
Universidad Nacional Romulo Gallegos
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