Leonardo Olivas
2401 W Rita Dr ,AZ
Summary
- Highly motivated bilingual individual, with customer service experience, in person sales and telesales.
- Prompt and efficient delivery of customer requests
- Diligent and precise in handling phone transactions
- Experienced in high-stress work environment
- Excellent communication skills
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
9
9
years of professional experience
Work History
Foreman
Mitschele Landscape
10.2024 - Current
- Responsible of managing a team that conducts maintenance and repairs
- Consulting with customers on future projects and designs
- Keep in high communication with high leadership
- Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
- Reviewed project details to specify correct materials and equipment for job sites.
Sales Representative
MEI Consulting
01.2024 - 10.2024
- Responsible for selling AT&T services
- Responsible for Creating reports for the end of the week production
- Responsible for running morning meetings on personal growth and production skills
- Responsible for giving coaching and one on one meeting with colleges
Core Backline Advisor/Lead Sales Associate
DHL Express
09.2020 - 12.2023
- Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service
- Lead qualifiers and sales executives who identify potential customers, develop sales strategies, and grow customer relationships
Front Desk Receptionist
Greulich's Automotive Service
07.2018 - 09.2020
- Responsible for general maintenance on vehicles
- Responsible for customer appointment scheduling and outreach
- Responsible for strong communication skills and organization
- Responsible for selling services and parts to the customers
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
Cashier
Pei Wei Restaurant
08.2016 - 07.2017
- Responsible for processing orders and collecting payments from customers
- Responsible for communicating well with team members and customers
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Performed cash, card, and check transactions to complete customer purchases.
Education
GM Certified Technician -
Universal Technical Institute
08.2023
High School Diploma -
North Canyon High School
01.2020
Skills
- Attention to detail
- Decision-making
- Effective communication
- Dedicated work ethic
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Multi-tasking strength
Qualifications Summary
- Highly motivated bilingual individual, with customer service experience, in person sales and telesales.
- Prompt and efficient delivery of customer requests
- Diligent and precise in handling phone transactions
- Experienced in high-stress work environment
- Excellent communication skills
- Exquisite leadership skills
Languages
Spanish
Full Professional
Timeline
Foreman
Mitschele Landscape
10.2024 - Current
Sales Representative
MEI Consulting
01.2024 - 10.2024
Core Backline Advisor/Lead Sales Associate
DHL Express
09.2020 - 12.2023
Front Desk Receptionist
Greulich's Automotive Service
07.2018 - 09.2020
Cashier
Pei Wei Restaurant
08.2016 - 07.2017
High School Diploma -
North Canyon High School
GM Certified Technician -
Universal Technical Institute
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