Leonardo Perales
Bell,CA
Summary
Dynamic and detail-oriented professional, excelling in customer service and problem-solving. Proven ability to enhance workflows through adaptability and continuous improvement, while fostering positive relationships and exceeding productivity goals. Skilled in data management and effective communication, contributing to a collaborative team environment.
Overview
6
6
years of professional experience
Work History
Helper Clerk
Family Business
06.2018 - 08.2024
- Improved customer satisfaction by providing friendly and efficient service at the register
- Addressed customer inquiries and concerns promptly, demonstrating excellent communication skills
- Maintained a clean and organized store environment, contributing to an enjoyable customer experience
- Input data into spreadsheets and databases
- Contributed to the reduction of shrinkage through vigilant attention to detail when stocking shelves and performing inventory counts
- Exceeded daily productivity goals by maintaining focus on completing assigned tasks efficiently without sacrificing quality workmanship
- Maintained filing system and organized customer documents for easy retrieval of information
- Monitored and tracked budgets and expenses
Trainee
California Latino Leadership Institute
06.2023 - 08.2023
- Learned new materials, processes, and programs quickly
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions
- Attended training courses to build understanding of processes, techniques, and industry
- Participated in industry workshops and seminars, continuously expanding professional knowledge and skills
- Facilitated smoother operations by maintaining clean and organized workspace
- Supported implementation of new technologies, leading to more efficient workflows
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills
- Contributed to positive work environment by actively participating in team-building activities
- Boosted social media engagement through creative content creation
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations
- Analyzed problems and worked with teams to develop solutions
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
Education
Bachelor of Kinesiology - Exercise Science
California State University of Long Beach
Long Beach, CA06-2028
High School Diploma -
Bell High School
City Of Bell06-2024
Skills
- Attention to detail
- Reliability
- Adaptability and flexibility
- Continuous improvement
- Customer service
- Conflict resolution
- Basic math
- Research
- Idea development and brainstorming
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Playing Sports
- Auto Repair/Restoration
- Gym Workouts
- Baking
- Woodworking
- Committed to improving personal fitness through regular participation in soccer
- High-Intensity Interval Training
- Passionate about balancing physical health with mental and emotional wellness
- Creative Writing
- Personal Development and Self-Improvement
- Cooking
Timeline
Trainee
California Latino Leadership Institute
06.2023 - 08.2023
Helper Clerk
Family Business
06.2018 - 08.2024
Bachelor of Kinesiology - Exercise Science
California State University of Long Beach
High School Diploma -
Bell High School
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