Leonardo Quiroz Sandoval
Glendale,CA
Summary
Capable Relationship Manager experienced in developing customized solutions to meet wide-ranging customer needs. Strong collaborator and active listener with excellent verbal and written communication skills. Offering 3-year track record of success in banking.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relationship Manager
Bank Of America
Glendale, United States
01.2022 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Personal-banker
Bank Of America
Los Angeles, CA
08.2018 - 10.2020
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
Barista
Coffee Bean & Tea Leaf
Glendale, CA
01.2016 - 12.2018
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
High School Diploma -
Glendale High School
Glendale, CA06.2012
Skills
- Proactive and Focused
- Customer Service
- Value Selling
- Critical Thinking
- Excellent Communication
Certification
Notary Certification
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Relationship Manager
Bank Of America
01.2022 - Current
Personal-banker
Bank Of America
08.2018 - 10.2020
Barista
Coffee Bean & Tea Leaf
01.2016 - 12.2018
High School Diploma -
Glendale High School
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