LEONARDO RODRIGUEZ
Houston,TX
Summary
Detail-oriented professional skilled in optimizing warehouse operations and ensuring safety compliance. Developed performance reports to identify trends, enhancing efficiency and team collaboration. Ready to leverage logistics expertise and customer assessment skills to drive success in a dynamic team environment.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Loader and Unloader
CINTAS, Professional Uniform and Facility Services
Houston, Texas
12.2025 - 07.2026
- Operated forklift to load and unload carts filled with mats and towelettes, ensuring timely delivery.
- Facilitated loading and unloading operations by maneuvering trucks to optimize workflow throughout the facility.
- Followed safety protocols to maintain a secure working environment.
- Categorized clothes from trucks into designated groups to streamline processing.
WAREHOUSE WORKER
Target
Elmhurst, IL
09.2023 - 11.2025
- Operated manual and electric lift trucks to safely move, stack, and unload merchandise.
- Created detailed performance reports that identified trends and opportunities for improvement.
- Educated employees on proper usage of organizational products and systems.
- Ensured compliance with safety regulations to maintain a secure working environment.
- Utilized time management strategies to prioritize tasks based on urgency and importance.
CUSTOMER SERVICE REPRESENTATIVE
Nordstrom
Oak Brook, IL
07.2021 - 09.2022
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided tailored advice and assistance to customers, ensuring attention to individual needs and preferences.
- Enhanced customer satisfaction by implementing strategies to proactively address needs and resolve concerns.
- Trained and mentored new team members, fostering a supportive onboarding experience.
- Communicated professionally with colleagues, freelancers and clients.
- Displayed strong organizational skills while managing multiple projects simultaneously.
PACKING SHIPPER
DHL
Hines, IL
11.2020 - 05.2021
- Shipped products using carrier software to generate accurate shipping labels, meeting scheduled dispatch times.
- Loaded products and merchandise into packages, ensuring proper fit and protection during transit.
- Assembled boxes and cartons for packaging, optimizing space and security for shipping.
TRUCK LOADER
Fed Ex Ground
Chicago, IL
06.2020 - 10.2020
- Organized truck loads by size, weight, and product type to enhance delivery efficiency.
- Loaded and secured shipments on trucks to ensure safe transport.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Maintained clean and functional warehouse space throughout 5-8 hour shifts.
- Fostered positive work environment through friendly and supportive interactions with colleagues and clients.
ROOFER
Hartford South LLC
Orlando, FL
12.2019 - 02.2020
- Conducted thorough inspections of roofs to identify damage and leaks, facilitating timely repairs.
- Repaired and replaced various roof membranes, sub roofing, sheathing, and base materials to ensure structural integrity.
- Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
- Climbed ladders, scaffolds, and stairs while comfortably lifting heavy items.
- Removed debris after each job site to ensure safe and tidy work environment.
- Maintained a safe working environment by adhering to OSHA standards for safety regulations.
WAITER
Best Waiters Of Chicago Inc.
Chicago, IL
10.2017 - 04.2019
- Greeted guests in a friendly and professional manner, taking orders accurately.
- Collaborated with team to deliver timely food service and beverage refills, enhancing guest satisfaction.
- Coordinated with event coordinators to ensure adequate accommodations for larger parties.
- Prepared banquet rooms for special functions by setting up and decorating tables and chairs.
- Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
Education
HIGH SCHOOL DIPLOMA -
JS Morton East High School
ILSkills
- Forklift operation
- Safety compliance and regulations
- Warehouse organization
- Logistics coordination
- Inventory management
- Packaging optimization
- Time management
- Physical stamina
- Attention to detail
- Problem solving
- Critical thinking
- Team collaboration
Certification
- OSHA 10-hour Construction Safety and Health
- American Red Cross First Aid And AED Trained
LANGUAGES
Spanish, Bilingual
Timeline
Loader and Unloader
CINTAS, Professional Uniform and Facility Services
12.2025 - 07.2026
WAREHOUSE WORKER
Target
09.2023 - 11.2025
CUSTOMER SERVICE REPRESENTATIVE
Nordstrom
07.2021 - 09.2022
PACKING SHIPPER
DHL
11.2020 - 05.2021
TRUCK LOADER
Fed Ex Ground
06.2020 - 10.2020
ROOFER
Hartford South LLC
12.2019 - 02.2020
WAITER
Best Waiters Of Chicago Inc.
10.2017 - 04.2019
HIGH SCHOOL DIPLOMA -
JS Morton East High School