LEONARDO ROMERO
San Antonio,TX
Summary
Organized, independent worker with strong time management skills. Looking for a challenging and rewarding position in which I will be able to do my hard-working skills and organizational skills for professional growth and development. Bilingual (English/ Spanish)
Overview
15
15
years of professional experience
Work History
Production Worker
Goodwill Industries of San Antonio
11.2023 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
Laborer
Memco
08.2023 - 09.2023
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift
- Maintained accurate records of inventory levels and product locations in the warehouse
Tow Truck Driver
X-treme Towing
02.2016 - 09.2019
- Assisted with the loading and unloading of vehicles onto tow truck
- Maintained accurate records of all towing activities
- Performed vehicle inspections prior to towing
- Provided roadside assistance services such as jump starts, tire changes, and fuel delivery
- Transported vehicles from accident scenes to repair shops or storage lots
- Inspected tow trucks before and after use for mechanical issues or damage
- Checked chains, cables, straps, and winches for proper operation and safety purposes
- Patrolled assigned areas in search of disabled vehicles requiring service
- Repaired broken down vehicles on the side of the road when needed
Concrete Laborer
Imac Construction
09.2013 - 07.2015
- Provided assistance to customers with inquiries, requests and complaints
- Assisted in stocking shelves, unloading merchandise and organizing inventory
- Maintained cleanliness of work area, including sweeping, mopping and dusting surfaces
QC Inspector
Schultz steel
06.2012 - 05.2013
- Inspected and tested products to ensure compliance with quality standards
- Conducted periodic audits of product quality to identify any potential issues or areas for improvement
- Verified accuracy of production processes by measuring dimensions, angles, and other parameters using precision instruments
- Analyzed test results to determine whether products met specifications and tolerances
- Reported test data, analysis results, and recommendations to management in written reports
- Maintained accurate records of all inspections conducted in accordance with company policies and procedures
- Managed daily workflow of QC staff including assigning tasks, monitoring progress, providing feedback as needed
Customer Service Representative
Mercury Air Group
06.2010 - 05.2012
- Answered customer inquiries and provided accurate information regarding products and services
- Provided excellent customer service to resolve customer complaints in a timely manner
- Maintained detailed records of customer interactions, transactions and comments for future reference
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support
- Resolved complex problems by working with other departments to provide solutions that meet customer needs
- Performed administrative tasks such as filing paperwork, updating databases and generating reports
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Answered inbound calls, chats and emails to facilitate customer service
Education
High School Diploma - undefined
Lynwood High School
Lynwood, CA06.2008
Skills
- Customer Service
- Management training
- Material Handling
- Equipment Operation
- Safety Captain
- Job Site Cleanup
- [State] Driver's License
- [Language] Translation
Accomplishments
Completed my Leadership Development Program. Bilingual English/ Spanish fluent.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Production Worker
Goodwill Industries of San Antonio
11.2023 - Current
Laborer
Memco
08.2023 - 09.2023
Tow Truck Driver
X-treme Towing
02.2016 - 09.2019
Concrete Laborer
Imac Construction
09.2013 - 07.2015
QC Inspector
Schultz steel
06.2012 - 05.2013
Customer Service Representative
Mercury Air Group
06.2010 - 05.2012
High School Diploma - undefined
Lynwood High School
Similar Profiles
Alexander JaimeAlexander Jaime
Total Force Service Center Technician at Goodwill Industries of San Antonio | Joint Base San Antonio – Randolph AFBTotal Force Service Center Technician at Goodwill Industries of San Antonio | Joint Base San Antonio – Randolph AFB
Vanessa UribeVanessa Uribe
NAF OPF Supervisor at Goodwill Industries Of San Antonio TexasNAF OPF Supervisor at Goodwill Industries Of San Antonio Texas
Daniel BallesterosDaniel Ballesteros
Records Management Specialist at Goodwill Industries Of San AntonioRecords Management Specialist at Goodwill Industries Of San Antonio