Leonardo Saraiba
Miami,FL
Summary
Dynamic leader with proven expertise in operations management and business development honed at Y.O.G Management Company McDonald's Franchise. Excelled in inventory control and staff training, enhancing operational efficiency and fostering a culture of continuous improvement. Achieved significant sales growth by implementing strategic initiatives, demonstrating exceptional problem-solving skills and bilingual proficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Y.O.G Managment Company Mcdonalds Franchise
02.2020 - 05.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Assistant Manager
Y.O.G Managment Company Mcdonalds Franchise
07.2014 - 02.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor of Hamburgerology -
Hamburger University
Chicago, IL05.2018
Skills
- Inventory Control
- Staff training/development
- Operations Management
- Problem Resolution
- Labor Cost Controls
- Business Development
- Bilingual
- OTP 3 Operation Techology Professionals
Certification
ServSafe Food Manager Certification
Timeline
General Manager
Y.O.G Managment Company Mcdonalds Franchise
02.2020 - 05.2024
Assistant Manager
Y.O.G Managment Company Mcdonalds Franchise
07.2014 - 02.2020
Bachelor of Hamburgerology -
Hamburger University
ServSafe Food Manager Certification
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