Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leonardo Sivira

Cape Coral

Summary

Dynamic professional with a proven track record at Pool King West, excelling in project management and team leadership. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills. Adept at time management and fostering collaboration, consistently achieving project milestones ahead of deadlines while maintaining high-quality standards.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Driver

Spark Driver
04.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.

Team Leader - Project Management

Pool King West
05.2023 - 04.2024
  • Developed comprehensive project plans, ensuring timely completion of tasks and delivering client satisfaction.
  • Streamlined project management processes for increased team efficiency and improved project outcomes.
  • Coordinated with stakeholders to identify project requirements, aligning goals and expectations for successful results.
  • Maintained detailed documentation of all projects managed, establishing a valuable knowledge base for future reference.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Assisted in recruitment to build team of top performers.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Built and maintained strong client relationships, leading to repeat business and referrals.
  • Conducted thorough market research to guide strategic decisions and maintain competitive advantage.
  • Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
  • Oversaw quality control measures, maintaining high standards for all project outputs.
  • Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.

Refrigeration and Air Conditioning Engineer

Sermact
03.2017 - 05.2023
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
  • Reduced project completion time with efficient resource allocation and effective communication strategies.
  • Participated in formal internal design reviews of proposed products and components.
  • Optimized engineering processes by implementing innovative solutions and streamlining workflow.
  • Developed cost estimates and project specifications for proposals.
  • Provided input to team lead regarding areas for process and procedural improvement.
  • Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
  • Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
  • Reviewed technical drawings developed by CAD technicians and drafters.
  • Evaluated vendor proposals for equipment procurement, selecting optimal solutions based on performance requirements.
  • Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
  • Enhanced product performance by conducting thorough failure analysis and recommending improvements.
  • Achieved significant cost savings in material usage through development and application of innovative recycling program.
  • Enhanced product reliability by leading team in meticulous design and testing of new engineering software tools.
  • Optimized workflow and increased productivity by introducing cutting-edge engineering software for project management.
  • Improved energy efficiency in manufacturing processes by redesigning mechanical systems and components.
  • Coordinated with suppliers to secure high-quality materials, negotiating favorable terms that led to reduction in project costs.
  • Negotiated with suppliers to secure high-quality materials at cost-effective prices.
  • Conducted detailed research and analysis to identify potential improvements in engineering methods, resulting in more sustainable practices.
  • Reduced downtime during system upgrades with thorough planning and implementation of new hardware across company networks.
  • Improved client satisfaction with detailed progress reports and proactive communication during project execution phases.
  • Initiated and led sustainability task force, integrating eco-friendly practices into engineering projects and reducing environmental impact.
  • Streamlined project delivery processes, implementing agile methodologies that improved team collaboration and efficiency.
  • Led cross-functional teams to innovate on product design, enhancing user experience and functionality.
  • Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
  • Enhanced safety protocols during construction projects, ensuring compliance with national standards and reducing workplace accidents.
  • Streamlined permit acquisition process for new projects, working closely with local authorities to ensure compliance and timely approval.

Education

Bachelor of Science - Engineering

Instituto Universitario De Tecnologia De El Estado Trujillo
Valera, Venezuela
07-2014

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Problem-solving
  • Task prioritization
  • Interpersonal communication
  • Analytical thinking
  • Organizational skills
  • Safe driving practices
  • Critical thinking
  • Punctual and reliable
  • Active listening
  • Decision-making

Languages

Spanish
Native or Bilingual

Timeline

Driver

Spark Driver
04.2024 - Current

Team Leader - Project Management

Pool King West
05.2023 - 04.2024

Refrigeration and Air Conditioning Engineer

Sermact
03.2017 - 05.2023

Bachelor of Science - Engineering

Instituto Universitario De Tecnologia De El Estado Trujillo

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