Reliable operations specialist with extensive experience establishing policies promoting the company culture and vision.
Overview
24
24
years of professional experience
Work History
Plumber 1
Rice University
06.2010 - 09.2015
Operated ground microphones and listening discs to locate hidden water line leaks.
Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Installed valves, hangers, supports, and flanges inside piping systems.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Assisted with repairs to steam, drainage, and sewer lines.
Cut and drilled holes in walls to permit passage of pipes.
Driver, Warehouse Orders
DC Bumper
08.2005 - 06.2010
Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
Inspected load security and checked for damages.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Completed on-time deliveries by choosing best and most efficient routes.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
Overnight Manager
H-E-B
09.1999 - 08.2005
Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
Ensured a safe working environment by conducting regular safety audits and addressing potential hazards promptly.
Reduced employee turnover through effective communication, training, and mentorship of staff members.
Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
Streamlined store operations by implementing efficient processes for stocking, inventory management, and merchandise presentation.
Facilitated smooth shift handovers by preparing detailed reports on nightly activities, progress updates, and relevant issues for daytime managers.
Managed employee scheduling to maximize efficiency while adhering to labor budget constraints during overnight hours.
Operations Part Time
Victorias Secret
09.2010 - 03.2023
Exercised leadership capabilities by successfully motivating and inspiring others.
Worked well in a team setting, providing support and guidance.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proven ability to learn quickly and adapt to new situations.
Gained extensive knowledge in data entry, analysis and reporting.
Worked effectively in fast-paced environments.
Plumber 1
Rice University
03.2019 - 01.2022
Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Installed valves, hangers, supports, and flanges inside piping systems.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Assisted with repairs to steam, drainage, and sewer lines.
Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Cut and drilled holes in walls to permit passage of pipes.
Reduced water waste for clients by installing eco-friendly fixtures and appliances.
Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
Operations Management Specialist
Coach
04.2023 - Current
Conducted thorough risk assessments to proactively address potential issues in operations management processes.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Ensured compliance with industry standards and regulatory requirements through diligent monitoring of policies, procedures, and documentation.
Raised profits by Number% within Number months through planning.
Enhanced supply chain performance by optimizing logistics, inventory control, and supplier management.
Education
High School Diploma -
United Christian Academy
Houston, TX
05.2003
Skills
Client Account Management
Cost Control
Financial Administration
Strategic Planning
Inventory Control
Scheduling
Languages
Spanish
Full Professional
Timeline
Operations Management Specialist
Coach
04.2023 - Current
Plumber 1
Rice University
03.2019 - 01.2022
Operations Part Time
Victorias Secret
09.2010 - 03.2023
Plumber 1
Rice University
06.2010 - 09.2015
Driver, Warehouse Orders
DC Bumper
08.2005 - 06.2010
Overnight Manager
H-E-B
09.1999 - 08.2005
High School Diploma -
United Christian Academy
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