Leonardo Sotelo
Melrose Park,IL
Summary
Proven leader in the culinary industry, adept at multitasking and organization, with a track record of enhancing customer satisfaction and reducing food waste at Mission BBQ. Skilled in food safety and staff supervision, I excel in optimizing kitchen operations and fostering a culture of excellence. My motivational style and attention to detail have consistently improved service standards and operational efficiency.
Overview
18
18
years of professional experience
Work History
Kitchen Manager
Mission BBQ
08.2018 - Current
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Demonstrated expertise in various smoking techniques, resulting in tender meats full of complex flavors.
- Increased repeat business with exceptional customer service and attention to detail in food preparation.
- Enhanced customer satisfaction by consistently delivering high-quality, flavorful barbecue dishes.
- Trained new employees on proper techniques for preparing signature barbecue sauces, rubs, and marinades.
- Managed a team of cooks, ensuring proper training and adherence to safety protocols.
- Optimized cooking processes to maintain consistent flavors and textures across all dishes.
Assistant Kitchen Manager
Outback Steakhouse
10.2006 - 10.2018
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Supported timely service by coordinating with front-of-house staff to ensure accurate order completion and prompt delivery.
- Advised kitchen staff on proper food handling techniques to ensure compliance with local health codes and minimize risk of contamination.
- Demonstrated strong problem-solving skills when faced with unexpected challenges or emergencies within the kitchen environment.
Skills
- Multitasking and Organization
- Customer Service
- Food Safety
- Inventory Management
- Staff Supervision
- Food Preparation
- Attention to Detail
- Problem-Solving
- Supply Ordering
- Motivational style
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Kitchen Manager
Mission BBQ
08.2018 - Current
Assistant Kitchen Manager
Outback Steakhouse
10.2006 - 10.2018
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