Leonardo Swaby
Brooklyn,NY
Summary
Driven and service-oriented professional with a proven track record at The Home Depot Inc, excelling in high-stress situations and demonstrating exceptional problem-solving and people skills. Leveraged expertise in inventory management and customer service to enhance store performance, contributing to efficient operations and positive customer experiences. Skilled in multitasking and meeting tight deadlines, consistently ensuring optimal stock levels and store appearance.
Overview
1
1
year of professional experience
Work History
Sales Associate
The Home Depot Inc
5700 AVE U, BRROKLYN, NY 11234
04.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Receiving Associate
Burlington Coat Factoy
410 GATEWAY DRIVE BLDG C, BROOKLYN, NY 11239
10.2023 - 11.2024
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Ensured timely completion of nightly tasks by working effectively under tight deadlines without sacrificing attention to detail.
- Facilitated smooth transitions between day shifts and evening shifts by keeping open lines of communication among team members.
- Contributed to overall store success by completing additional tasks as needed, such as shelf restocking and price adjustments.
- Collaborated with team members to unload trucks and distribute merchandise efficiently, resulting in shorter processing times.
- Expedited the unloading process by utilizing equipment such as pallet jacks and forklifts safely and efficiently.
Education
GED -
PS 13 ROBERTO CLEMENT
557 PENNSYLVANIA AVE, BROOKLYN, NY 1120708-2024
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Meeting deadlines
- Service-oriented
Timeline
Sales Associate
The Home Depot Inc
04.2024 - Current
Receiving Associate
Burlington Coat Factoy
10.2023 - 11.2024
GED -
PS 13 ROBERTO CLEMENT