Leonardo Tabora
Orlando
Summary
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements.
Overview
8
8
years of professional experience
Work History
KEYHOLDER
Zadig & Voltaire
11.2021 - Current
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels
- Managed inventory and stock levels in coordination with purchasing and receiving department
- Connect with customers daily to understand needs, provide assistance and collect feedback to optimize operations
- Answer customer questions, shared product knowledge and researched pricing and availability.
ACADEMY ADMINISTRATOR FALL INTERN
Orlando City SC
09.2022 - 12.2022
- Handle team logistics on a daily basis
- Book hotels and and flights for tournaments
- Book bus company for travel days and tournaments
- Update rosters and added players on MOD11
- Create detailed Itineraries for week to week duties
- Fill out expense reports for every month
- Computed, record and proofread data and other information, such as records and reports
- Book referees for weekend home games and pay them accordingly
- Created reports and data-driven presentations.
SALES ASSOCIATE
Prada
08.2019 - 10.2021
- Provided comprehensive follow-up, giving resolutions to meet our customers needs and multitasking between assignments and computers to provide an outstanding service
- Performed daily department jobs including stocking, creating merchandise displays, restocking the floor
- Delivered high-quality customer service through deep commitment to knowledge and performance
- Supported customers by phone regarding store promotions, new products and processing phone orders.
CASHIER
Prada
10.2017 - 08.2019
- Trained new team members in cash register operation, stock procedures and customer services
- Sell, attend to any guest questions regarding sizing, pricing and quality of different items in store
- Check out customers in a timely manner, ensuring they leave the store satisfied
- Explain the brand and the different types of collection pieces we have and what they mean to the company.
SALES ASSOCIATE
Bealls Florida
04.2016 - 07.2017
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Helped customers find specific products, answered questions and offered product advice
- Prepared inventory for shipment by attaching tags and labels
- Consistently met company and department objectives within budget and time constraints.
Education
BACHELOR OF ARTS IN SPORTS MANAGEMENT -
Southeastern University
Lakeland, FL01.2022
ASSOCIATE OF ARTS IN BUSINESS ADMINISTRATION AND MANAGEMENT -
Valencia College
Orlando, FL01.2019
Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Relationship Building
- Conflict Resolution
- Problem-Solving
Timeline
ACADEMY ADMINISTRATOR FALL INTERN
Orlando City SC
09.2022 - 12.2022
KEYHOLDER
Zadig & Voltaire
11.2021 - Current
SALES ASSOCIATE
Prada
08.2019 - 10.2021
CASHIER
Prada
10.2017 - 08.2019
SALES ASSOCIATE
Bealls Florida
04.2016 - 07.2017
BACHELOR OF ARTS IN SPORTS MANAGEMENT -
Southeastern University
ASSOCIATE OF ARTS IN BUSINESS ADMINISTRATION AND MANAGEMENT -
Valencia College
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