Leonardo Torres
Santa Clara,CA
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
1
1
Certification
Work History
Team Member
pact
Palo Alto , CA
2023.08 - 2024.01
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Promoted products through effective merchandising techniques.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Answered phone calls regarding inquiries about products or services.
- Prepared reports on sales activities, customer feedback, and inventory status.
- Assisted management in developing marketing strategies to increase sales.
- Attended staff meetings to stay updated on company policies and procedures.
- Participated in training sessions for new employees when needed.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Collaborated with team members to achieve project milestones within set deadlines.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Education
Associate of Science - Marketing
Foothill College
Los Altos, CA2027-06
High School Diploma -
Los Altos High School
Los Altos, CA2023-06
Skills
- Customer Service
- Lift 100 pounds
- Sales expertise
- Problem-Solving
- Sales and Marketing
- Budgeting and finance
- Attention to Detail
- Social media expertise
- Decision-making capabilities
- Proficient in Ai
- Clear Communication
- Collaboration and Teamwork
- Research
- Analytics
- Scheduling
- Social Media
- Interpersonal and Social Skills
- Public Speaking
- Creativity and Innovation
- Project Support
- Supply Restocking
- Social Media Posting
- Analytical mindset
- Foreign languages(spanish)
- Telephone Etiquette
- Quick Learner
Affiliations
- working out
- football
- cooking
- video games
- swimming
- hiking
- spending time with family
- traveling
- reading
- make music
- volunteering
- investing in individual stocks
- watching movies
Languages
English
Full Professional
Spanish
Professional
Accomplishments
- high school basketball captain
- achieved a barbering license
- volunteered for a San Jose City Council campaign and helped her win
- Sales achievement award,exceeding sales targets, or closing significant deals.
- Team player award varsity football
- Successfully launched a website for haircuts
Certification
- Barbering license
- drivers license
Timeline
Team Member
pact
2023.08 - 2024.01
Associate of Science - Marketing
Foothill College
High School Diploma -
Los Altos High School
- Barbering license
- drivers license
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