Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
7
7
years of professional experience
Work History
Support
TH Seafood Raw Finds
Seattle, WA
07.2024 - Current
Organized files according to established procedures for easy retrieval later on.
Followed up on pending tasks until completion.
Created spreadsheets to track data entries.
Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
Filled out work orders, repair logs and maintenance plans to document work completed.
Confirmed items picked for orders by keying codes into system.
Labeled boxes and placed in outbound collection areas.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Shift Lead
DashMart
Federal Way, WA
11.2021 - 06.2024
Monitored worksite personnel to maintain high level of quality and performance.
Directed site activities to drive smooth operations and achieve quality assurance metrics.
Performed routine audits to maintain inventories, supplies and equipment.
Complied with operational standards and OSHA regulations.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Employed cost management techniques to maintain budget and increase revenue.
Provided training opportunities for existing staff in order to enhance their skillset.
Established policies, procedures and guidelines for the operation of the site.
Recreation Leader II
Parks, Art, and Recreation
Auburn, WA
02.2018 - 11.2022
Assisted with daily operations and scheduling of the TEEN Center (The Rec).
Assisted with planning and implementation of youth activities, such as sports, games, arts and crafts, field trips, and other recreational activities.
Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Proactive in resolving conflict among youth, ensuring a safe environment, interacting with participants in a positive and supportive manner while being a positive role model.
Assisted in leadership and development of temporary staff and volunteers while also giving clear verbal and written instructions to staff.
Organized materials, supplies and equipment necessary for program activities.
Participated in outreach efforts to recruit new youth participants into the program.
Assisted with other city-wide programs including, Birthday Events, Kids Day, 4th of July, Summer Camp, to name a few.
Pro Crew
Washington Trails Association
Seattle, WA
10.2020 - 04.2021
Safeguarding the outdoors while maintaining trails on public lands and working in backcountry locations on National Forests throughout Washington State.
Focusing on a broad variety of backcountry projects restoring lost trails, predominantly self supported, and each member was required to carry their tools, food and camp supplies into remote settings.
Practicing Leave No Trace principles and WTA camp risk management procedures in the field
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Planned and completed group projects, working smoothly with others.