Leonardo Vidarte
Bristow,VA
Summary
Enthusiast college student with 1 year of customer service and hospitality experience in the retail and hotel industry. Motivated, competent, bilingual, and flexible resource. Enthusiastic and eager for learn new experiences.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Hilton Garden Inn
05.2022 - Current
- Take care reservations over phone, in person, and via computer for guests and provided confirmation information. I also have to accommodate guests according their needs.
- Collected room deposits, fees, and payments.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Kept accounts in balance and ran daily reports to verify totals.
Sales Associate
Kohl’s
10.2022 - 02.2023
- Performed a general store upkeep during my shifts, including organizing shelves, restocking items and keeping the store clean.
- Walked and manned the sales floor, proactively and reactively assisting customers with questions, concerns, and item purchases.
- Rang up purchases for clients while promoting store rewards program and credit card.
Sales Associate
Homegoods
07.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Prioritized helping customers over completing other routine tasks in store.
Education
Associates Degree - Business Administration
Northern Virginia Community College
03.2024
Skills
- Posting Charges
- Conflict Management
- Quality Assessments
- Nightly Audits
- Compute Bills
- Rewards Programs
- Operational Efficiency
- Facilities Management Software
- Administrative Support
- Hospitality Service
- Office Management
- Time Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Kohl’s
10.2022 - 02.2023
Front Desk Agent
Hilton Garden Inn
05.2022 - Current
Sales Associate
Homegoods
07.2021 - 05.2022
Associates Degree - Business Administration
Northern Virginia Community College
Similar Profiles
Peter E. JarvisPeter E. Jarvis
Executive Director of Housekeeping / Food and Beverage Coordinator / Assistant General Manager / Task Force Manager/ Welcome Desk Supervisor at TPI Hospitality/ First Hospitality/ Sherman Associates – Hilton Garden Inn Eagan/ Hilton Garden Inn Bloomington/ Canopy MinneapolisExecutive Director of Housekeeping / Food and Beverage Coordinator / Assistant General Manager / Task Force Manager/ Welcome Desk Supervisor at TPI Hospitality/ First Hospitality/ Sherman Associates – Hilton Garden Inn Eagan/ Hilton Garden Inn Bloomington/ Canopy Minneapolis
Moumita ChatterjeeMoumita Chatterjee
Complex Duty Manager at Hilton & Hilton Garden Inn Manyata Business ParkComplex Duty Manager at Hilton & Hilton Garden Inn Manyata Business Park
Patricia PullinPatricia Pullin
Front Desk Agent at Hilton Garden Inn/Hampton InnFront Desk Agent at Hilton Garden Inn/Hampton Inn
Poojith TDPoojith TD
Job Training at Hilton and Hilton Garden INNJob Training at Hilton and Hilton Garden INN
Haseeb MalikHaseeb Malik
Cybersecurity Specialist at CyberCultureCybersecurity Specialist at CyberCulture