Leonardo Yanez
Atlanta,Georgia
Summary
Sales professional with background in home theater systems and commitment to delivering exceptional customer service. Proven ability to assess customer needs and provide tailored solutions that drive sales and enhance customer satisfaction. Focused on team collaboration and adaptable to changing environments, known for effective communication and problem-solving skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Installer
Construction Resources
09.2023 - 11.2024
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Calculated materials and time needed for each job.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
Home Theater Sales Consultant
Best Buy
05.2022 - 08.2024
- Partnered with interior designers and architects to create seamless integration of home theaters into clients'' living spaces, enhancing visual appeal while optimizing functionality.
- Enhanced customer experience by offering convenient financing options for purchasing home theater systems, thereby increasing overall sales volume.
- Negotiated favorable terms with vendors, securing competitive pricing for our customers while enhancing company profit margins.
- Collaborated with team members to develop successful sales strategies for various home theater products and services.
- Established long-term relationships with clients, fostering trust and loyalty that led to increased referrals and repeat business.
- Boosted customer satisfaction by providing personalized home theater recommendations based on their specific needs.
- Conducted in-home consultations to assess clients'' needs, resulting in tailored system designs that increased customer satisfaction and sales revenue.
Manager of Operations
Don Jose Movers
02.2021 - 04.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Negotiated with suppliers to reduce costs, ensuring budget adherence and improving profit margins.
- Improved team morale with regular feedback sessions and recognition of outstanding performance.
Education
Insurance Agent - Commerce Insurance
Instituto Universitario Jesus Enrique Lossada
San Cristobal, Tachira, Venezuela07-2015
Skills
- Upselling strategies
- Cross-selling proficiency
- Custom installation planning
- Sales target achievement
- Positive attitude
- Product and service knowledge
- Customer service
- Interpersonal communication skills
- Sales closing
- Negotiation tactics
- Cold-calling
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Installer
Construction Resources
09.2023 - 11.2024
Home Theater Sales Consultant
Best Buy
05.2022 - 08.2024
Manager of Operations
Don Jose Movers
02.2021 - 04.2022
Insurance Agent - Commerce Insurance
Instituto Universitario Jesus Enrique Lossada
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