Leonardo Zighelboim
Asheville,NC
Summary
Motivated Latino historian with formal knowledge gained through excellent classroom performance, as well as practical experience. Offers excellent communication and organizational abilities along with skill in MS Office and fluency in virtual work. Known for accomplishing objectives and best-in-class time management. Skilled at using educational knowledge and industry experience to help evaluate situations and pass knowledge onto others, achieving cutting-edge results. Quick learner familiar with common software applications and research methodologies.
Overview
9
9
years of professional experience
Work History
Night Auditor
Hampton by Hilton Asheville Tunnel Road
11.2024 - Current
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Coordinated with housekeeping staff to address any overnight room maintenance requests or special accommodations needed.
- Upheld hotel security by vigilantly monitoring CCTV footage and conducting periodic property walkthroughs.
Junior Analyst
Latinvest Group Holdings
03.2018 - Current
- Sorted and organized files, spreadsheets and reports.
- Reviewed related literature and conducted investigations to support research efforts.
- Upheld office schedule and calendar to coordinate workflow and meetings.
- Used Adobe and BlueBeam to archive paper documents electronically, increasing usability and office organization.
- Completed research, compiled data, updated spreadsheets and produced timely reports. These competitive analysis reports compared two large public companies within the same industry. Examples of such reports included "TJ Maxx vs. Ross Stores" and "Starbucks vs. Dunkin Donuts". In these reports, I compared each company's balance sheets, profit and loss statements, as well as coefficients such as standard deviations, betas, amongst many others. The objective of these reports was to determine which company would be a better investment. The reason for these reports was to ascertain whether or not to invest in the prevailing company for our clients' porfolios. Between March and August of 2018, I would write regular reports, but would engage in freelance writing from then on, writing whenever I had the time. Was full-time unil August of 2018, then began to work part-time as I attended college.
Member Services Representative
RSI Vacations
08.2024 - 11.2024
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Pitched membership renewals when not engaging with in-calls, utilizing the same skills stated above.
Social Studies Teacher
Somerset Academy Village
01.2024 - 06.2024
- Developed lesson plans to teach students about world cultures, religions, and political systems.
- Created activities such as debates and simulations to reinforce learning objectives.
- Assessed student comprehension of material through written tests, oral presentations, and group projects.
- Conducted regular parent-teacher conferences to discuss student performance and progress.
- Collaborated with other teachers on interdisciplinary projects that integrated social studies into other subject areas.
Resource Teacher
Somerset Academy Village
08.2023 - 01.2024
- Assisted in the development of Individual Education Plans for students with special needs.
- Provided direct instruction to small groups of students on academic and social skills, as well as behavior management techniques.
- Monitored student progress and provided feedback to teachers and parents on a regular basis.
- Collaborated with classroom teachers to develop strategies for meeting the unique educational needs of individual students.
Visitor Services Associate
The James Museum of Western Art and Wildlife
04.2022 - 08.2022
- Greeted customers, answered general questions and directed t hem to appropriate locations.
- Monitored reception area as well as upper floors to provide consistently safe, hazard-free environment for visitors.
- Engaged in tours, guiding visitors along the museum grounds and explaining the context and appeal of selected art pieces.
- Scheduled space or equipment for special programs, meetings and conferences.
- Offered surveys to departing customers, in order to gauge visitor enjoyment and possible improvement of the museum experience.
Teacher
Varsity Tutors
08.2019 - 08.2021
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Differentiated instruction according to student skill level. Students included elementary and middle school students, as well as high school students. Subjects varied as well, from AP US History, to AP Human Geography, to AP US Government, as well as middle school reading and social studies.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Utilized behavior management skills to foster environment conducive to student learning.
Cashier
Oxxo Care Cleaners
07.2019 - 08.2019
- Answered customer questions and provided store information.
- Helped customers complete purchases, locate items and join rewards programs.
- Collected and authorized payments of guests.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register or POS system to receive payment by cash and credit card.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Kiosk Manager, Farm Worker, Food Packager
Dizengoff Rooftop Farm
07.2017 - 01.2018
- Communicated product details and demonstrated benefits to connect with customers and complete sales.
- Loaded and packaged various food products and related merchandise and inspected to confirm packaging quality.
- Set up and operated irrigation equipment to apply pesticides, herbicides or fertilizers to crops.
- Tended to crops such as fruit trees, vegetable plants, medicinal plants and herbs.
- Inspected fields for crop condition and disease.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
Club Treasurer
B'nai B'rith Youth Organization
12.2015 - 06.2017
- Evaluated financial information to determine present and future financial performance.
- Managed budgets, assets, and general financial reporting procedures.
- Managed company assets to sustain financial health of company.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
- Through sound budget management and consistent increase in assets, was able to expend said budget on a diverse array of special events, from the rental of a video game truck to the building of a "mini-Ben Yehuda Street". Through these projects, the chapter would retain and increase membership, increasing cash flow of dues, and therefore more opportunities to plan other special events.
Political Canvasser
Tim Canova Campaign for Congress
04.2016 - 08.2016
- Knocked on assigned household doors while collecting data about voter preferences.
- Memorized and recited sales scripts or statements prepared by employer.
- Contacted potential donors by phone or in person to solicit contributions for organization.
- Educated unregistered voters on benefits of registering and making vote count.
- Displayed knowledge of product or organization to attempt to sway opinions.
- Assisted individuals in filling out applications or questionnaires.
Education
Bachelor of Arts - History
University of South Florida
Tampa, FL05.2023
High School Diploma -
Dr. Michael M. Krop Senior High School
Miami, FL06.2017
Skills
- Dependable and Reliable
- Records Administration
- Digital Archiving
- Strong Academic Record
- Report Writing
- Good Verbal and Written Communication Skills
- Microsoft Office Suite
- Teamwork and Collaboration
- Fast Learner
- Telephone Etiquette
- Office and Administrative Support
- Public Speaking
- English and Spanish Fluency
- Database Management
Languages
Spanish
Full Professional
Italian
Limited Working
Hebrew
Limited Working
Timeline
Night Auditor
Hampton by Hilton Asheville Tunnel Road
11.2024 - Current
Member Services Representative
RSI Vacations
08.2024 - 11.2024
Social Studies Teacher
Somerset Academy Village
01.2024 - 06.2024
Resource Teacher
Somerset Academy Village
08.2023 - 01.2024
Visitor Services Associate
The James Museum of Western Art and Wildlife
04.2022 - 08.2022
Teacher
Varsity Tutors
08.2019 - 08.2021
Cashier
Oxxo Care Cleaners
07.2019 - 08.2019
Junior Analyst
Latinvest Group Holdings
03.2018 - Current
Kiosk Manager, Farm Worker, Food Packager
Dizengoff Rooftop Farm
07.2017 - 01.2018
Political Canvasser
Tim Canova Campaign for Congress
04.2016 - 08.2016
Club Treasurer
B'nai B'rith Youth Organization
12.2015 - 06.2017
High School Diploma -
Dr. Michael M. Krop Senior High School
Bachelor of Arts - History
University of South Florida
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